Account Manager

Securitas Security Services USA, Inc.; Newark, Northern (DE, KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Retirement plan

Employer-provided medical and dental

Company-paid life insurance

Paid holidays

Job summary

Securitas Security Services USA, Inc. is seeking an Account Manager to manage security services for a portfolio of smaller accounts, ensuring client satisfaction and responsive issue resolution.

The role emphasizes leadership of a fast-paced security team and delivering value across locations in Newark, DE and surrounding areas. The position requires strong customer service experience, a stable work history, and 4+ years of security leadership experience.

Qualifications

• Excellent customer service experience required.
• Stable work history is required.
• Ability to lead a fast-paced security team.
• 4+ years of security leadership experience.

Responsibilities

• Manage the security services and related operations for an assigned group of smaller accounts, including client service and problem resolution.
• Drive service enhancement and expansion, and pursue new business development opportunities.
• Oversee staffing, scheduling, supervision and training to ensure effective security coverage.
• Prepare post orders and coordinate operational effectiveness across sites.

Skills

Customer service

Stable work history

Team leadership

Security leadership

Education

High School Graduate

Job description

• Must have excellent customer service experience
• Must have a stable work history
• Ability to lead a fast-paced security team
• Must have 4+ years of Security Leadership Experience

We help make your world a safer place.

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.

Securitas plays an essential role for our clients and in society. The Account Manager position helps maintain a safe and secure environment for our clients by managing the security services and related operations provided to an assigned group of smaller accounts including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training.

We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions.

As an Account Manager you will be performing a variety of management functions for assigned accounts; while providing lead direction to Security Supervisors on requirements, priorities of work and coordinating any necessary needs of the site. If you have experience in positions like Operations Manager, Site Supervisor or Account Manager this role is a great fit for you.

Are you interested in being part of our Team?

With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.

See a different world.

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic. #CASJ

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients\' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.Benefits include:

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

About the Team

Our Company Mission:

Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

Job Info

• Job Identification 172855
• Job Category Account Management General
• Posting Date 08/04/2026, 08:30 PM
• Degree Level High School Graduate
• Job Schedule Full time
• Locations Newark, DE, United States Wilmington, DE, United States New Castle, DE, United States Middletown, DE, United States Elkton, MD, United States