Account Manager

Securitas Group; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A global security solutions provider is seeking an Account Manager to oversee security operations for assigned accounts. This role involves managing a team of security officers, conducting patrols, and ensuring compliance with industry regulations. The ideal candidate has management experience in security services and is skilled in client service and problem resolution. This position offers flexible schedules and competitive benefits.

Benefits

Flexible schedules

Competitive benefits

Weekly pay

Qualifications

• Experience in management or supervisory roles related to security services is preferred.
• Prior positions noted as good fit include Operations Manager, Site Supervisor or Account Manager.

Responsibilities

• Oversee day-to-day security operations and manage a team of security officers.
• Conduct patrols to deter unauthorized access and respond to alarms.
• Prepare comprehensive reports to document incidents and analyze security data.
• Foster positive relationships with students, faculty, and staff.

Skills

Management experience

Supervisory skills

Problem resolution

Client service

Job description

Overview

Account Manager — We help make your world a safer place. Securitas is a global company that offers advanced and sustainable security solutions. We are located in 47 countries with 355,000 employees worldwide and over 150,000 clients. The Account Manager position helps maintain a safe and secure environment for our clients by managing the security services and related operations provided to an assigned group of smaller accounts, including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training. We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness.

As a Account Manager, you will perform a variety of management functions for assigned accounts, providing lead direction to Security Supervisors on requirements and priorities, and coordinating any necessary site needs. If you have experience in positions like Operations Manager, Site Supervisor or Account Manager, this role is a great fit for you.

Responsibilities

• Supervision and Management: Overseeing day-to-day security operations of the day shift/tour. Supervising and managing a team of security officers, Campus Safety Officers, and/or Campus Peace Officers. Assisting in the development and delivery of security training programs for campus safety personnel. Monitoring and supervising student activities and enforcing parking regulations. Conducting campus inspections. Overseeing uniform and equipment inspections and preparing reports. Managing and coordinating the campus parking program, including enforcing regulations and issuing citations.
• Operations and Incident Response: Conducting patrols (foot and/or vehicle) to deter unauthorized access, vandalism, or suspicious activity. Monitoring surveillance equipment and intrusion detection alarms. Responding to alarms and calls for service from members of the college community and initiating appropriate responses. Investigating crimes and other offenses according to departmental procedures and relevant laws. Facilitating law enforcement and emergency services (e.g., Fire, EMS) response to crimes and medical emergencies. Assisting with the implementation and enforcement of emergency operating procedures, including fire and shelter-in-place drills. Taking command during emergencies until the Director arrives.
• Reporting and Compliance: Maintaining records of security-related activities, including daily logbooks and incident reports. Preparing comprehensive reports to document incidents and analyze security data. Ensuring compliance with relevant industry regulations and institutional policies.
• Community Engagement and Collaboration: Providing a positive role model and fostering positive relationships with students, faculty, staff, and community members. Serving as a liaison with local law enforcement and other emergency services. Assisting in educational programs for students and staff on crime, accident, and fire safety.

Qualifications

Experience in management or supervisory roles related to security services is preferred. The following prior positions are noted as a good fit: Operations Manager, Site Supervisor or Account Manager.

Benefits

• Apply quickly and efficiently online
• Interview from the convenience of your own home
• Weekly pay
• Competitive benefits
• Flexible schedules

With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.

See a different world.

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”