Account Manager

Tigerless Insurance Agency LLC; New York (NY); On-site; USD 50,000 - 60,000; Full time

Job summary

Tigerless Insurance Agency LLC is seeking a customer-focused professional to participate in enterprise product training and learn American medical insurance products. You will develop customers, tailor recommendations to their needs, and maintain strong relationships via WeChat and phone.

The role requires curiosity about the American medical industry, quick learning, strong communication, and the ability to work under pressure within a collaborative marketing and operations environment.

Qualifications

• Bachelor's degree or above is required or preferred.
• Interest in the American medical industry and willingness to learn laws and regulations in finance and insurance.
• Strong ability to learn quickly and understand products, uncover customer needs.
• Careful, responsible, service-minded and team-oriented.
• Good communication skills and independent problem-solving ability.
• Strong execution and ability to work under pressure.

Responsibilities

• Participate in enterprise product training and learn American medical insurance products and company information.
• Develop customers for insurance products and provide accurate product and service recommendations based on customer needs.
• Manage and maintain customer relationships via WeChat and phone.
• Understand insurance plan issues and maintain long-term communication with insurance companies.
• Participate in market research and analyze customer feedback to improve products and services.
• Collaborate with the operations team to implement marketing plans and improve marketing service satisfaction.
• Conduct industry research to understand health insurance market dynamics.

Skills

Customer service

Communication

Problem solving

Teamwork

Working under pressure

Education

Bachelor's degree or higher

Tools

WeChat

Job description

Participate in enterprise product training, learn various types of American medical insurance products and company information

Responsible for customer development of insurance products and providing insurance products and services accurately based on different customer needs

Manage and maintain customer relationships, solve existing and potential customer problems through WeChat and phone

Understand the insurance plan-related issues, and maintain long-term and effective communication with the insurance companies

Participate in market research, collect and analyze customer feedback to help improve product and service quality

Work with the operation team to implement marketing plans, improve marketing service satisfaction rate

Conduct industry research to understand health insurance market dynamics

Job Requirements:

Bachelor's degree or above, customer service experience is preferred

Interested in the American medical industry, willing to learn the laws and regulations in the field of finance and insurance

Strong learning ability, be able to quickly understand the company's products and tap the potential needs of customers

Careful and diligent, a strong sense of responsibility, have a strong sense of service and team spirit

Good at critical thinking, have excellent communication skills and independent problem-solving skills

Strong execution skill and the ability to work under pressure

Language Requirements:

The use of services provided by Tigerless Health, Inc. and its affiliate, Tigerless Insurance Agency LLC, is subject to our terms and conditions.

Tigerless Insurance Agency LLC. ("Tigerless") (NPN #19358909) is a licensed insurance agency, not an insurer. The information presented on this website has been curated by Tigerless for the sole purpose of general information and education. Any descriptions of coverage do not modify or replace any insurance policy’s terms, definitions, conditions, limitations, or exclusions, including those related to preexisting conditions. The ultimate insurance policy premium for each policy is established by the underwriting insurance company subsequent to the application process. Tigerless is compensated through commissions and may receive other performance-based compensations for its services. Not all insurance products and services are available in all states. Rates are subject to change.

If you are using a screen reader or another auxiliary aid and are experiencing difficulties with this website, please call [phone] for assistance.