Account Manager

TripleLift; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plans

401k, FSA, Commuter Benefits

Unlimited PTO

Weekly Yoga & Bootcamp

Ongoing professional development

Job summary

TripleLift is seeking a Partner Manager to join our growing team in New York. This role focuses on managing high-profile accounts, cultivating key relationships, and driving client engagement through strategic campaign management and product recommendations.

The ideal candidate will have 3-5 years of experience in online advertising, strong analytical skills, and be comfortable with technical aspects of programmatic advertising. Benefits include medical plans, 401k, and unlimited PTO.

Qualifications

• 3–5 years of online advertising experience required, including 2+ years of client-facing experience.
• Strong troubleshooting, analytical, and problem-solving abilities.
• Ability to present effectively across multiple levels in an organization.

Responsibilities

• Manage and grow a roster of high-profile accounts, cultivating relationships.
• Partner with sales to onboard new customers and identify growth opportunities.
• Provide continual training and product updates to clients.

Skills

Troubleshooting

Analytical skills

Client relationship building

Time management

Communication skills

Excel proficiency

Education

Bachelor’s degree in advertising, communications, marketing, or a related discipline

Tools

MS Office

Job description

Overview

TripleLift is seeking a Partner Manager to join our growing team. The successful candidate will have a strong understanding of the programmatic landscape and will be well connected with DSPs, Agencies, and Brands. You will work on our most strategic holding company business and be well versed in all aspects of the TripleLift product suite. You should be able to build strategy and then effectively execute against it, think through a brand’s business needs, and develop creative solutions. You should enjoy learning new technology and teaching it to others, and be comfortable with campaign troubleshooting as well as leading client status calls. The ideal candidate is passionate about driving the best client experience and thrives in a fast-paced startup environment.

Responsibilities

• Partner with your manager to define, achieve and exceed quarterly revenue and operational key results.
• Manage and grow a roster of high-profile accounts, cultivating relationships with key decision makers.
• Work closely with the sales team to onboard new customers and identify opportunities to grow current accounts.
• Serve as a resource for clients and internal teams on all aspects of TripleLift and the programmatic landscape.
• Become an expert on the use and best practices of TripleLift; provide consultative services and recommendations to improve campaigns.
• Provide continual training and product updates to clients as new features are added.
• Collaborate with Product Management to define features and drive enhancements to the TripleLift offering.
• Partner cross-functionally with Campaign Management to provide materials for RFPs, inventory forecasting, and ad-hoc client requests.
• Establish robust relationships with decision makers, influencers, and key members of ad ops/trading teams to understand business needs and provide troubleshooting best practices.

Qualifications

• Experience managing CPA, CPC, and CPM marketing campaigns.
• Strong troubleshooting, analytical, and problem-solving abilities.
• Excellent oral and written communication skills; ability to present effectively across multiple levels in an organization including Strategy, Product and technical teams both externally and internally.
• Advanced experience in Excel and MS Office, including pivot tables and manipulation of large data sets.
• Expertise in working with RTB, DSPs, SSPs, ad exchanges, aggregators, ad servers, and other optimization platforms is a plus.
• Proven track record of growing accounts by building strong client relationships.
• Effective time management skills with the ability to prioritize and meet deadlines.
• Ability to work independently and collaboratively to drive business forward.
• Commitment to continued learning and building craft.
• Excellent organizational skills and attention to detail.

Education and Experience

• Bachelor’s degree in advertising, communications, marketing, or a related discipline is preferred. Candidates with relevant experience and other degrees will be considered.
• 3–5 years of online advertising experience required; 2+ years of client-facing experience.

Benefits

• Medical, Dental & Vision Plans
• 401k, FSA, Commuter Benefits
• Unlimited PTO
• Weekly Yoga & Bootcamp
• Ongoing professional development