Account Manager

VML; New York (NY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Equal opportunity employer

Job summary

VML in New York is seeking an Account Manager to drive commerce-focused marketing initiatives for key Club customers like Sam's Club and Costco. You will coordinate retail experience across physical and digital channels and act as the main liaison between clients and strategy/design teams.

The role requires 1–3 years in marketing/advertising with retailer or digital company experience, strong interpersonal skills, and a strategic, proactive mindset.

Qualifications

• 1-3 years of experience in marketing/advertising agency, retailer, or digital company.
• Understanding of the grocery retail landscape and ecosystem.
• Experience with brand and trade activations.
• Strategic, entrepreneurial mindset with hunger for growth.
• Strong interpersonal skills and comfort working with clients.

Responsibilities

• Drive the creation and implementation of retail experiences (physical and digital).
• Manage creative projects and be the liaison between clients and strategy/design teams.
• Serve as main point of contact for clients from brief to final reveal.
• Collaborate with internal and external teams to drive integrated programs.
• Ensure high-quality briefs and timely delivery while managing timelines and budgets.

Skills

Account management

Retail experience

Client communication

Job description

Who We AreVML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world's leading creative companies, including the WARC Creative 100. VML's global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.Role & ResponsibilitiesWithin the WPP Unite structure, we are looking to bring on a dynamic and results-oriented Account Manager (aka Account Executive) to join our team, focusing on commerce for Unilever across key Club customers (such as Sam's Club or Costco). This role is pivotal in driving integrated marketing strategies that leverage commerce insights to enhance brand presence and performance in the digital and physical retail landscapes.In addition to bringing a killer attitude and energy, this individual must be able to:Drive the creation and implementation or retail experience (both physical and digital)Manage creative projects and be the key liaison between clients and strategy and design teams. In these cases, you will be responsible for clearly defining the project scope, managing the timeline, and ensuring ongoing communication among all parties.Serve as main point of contact for clients and manage their project needs, from initial brief to implementation within the studio to final reveal.Proactively anticipate both internal needs and client needs to ensure accurate and timely delivery of projects.Passion for health and wellness brands and the environment in which they operate to contribute to briefs and deliver great work.Develop the skill to convert research information to shopper marketing ideas that are right for your brands.Champion outstanding collaboration between departments to get to better workParticipate in strategic and tactical planning sessions with a mind to innovationResponsible for the highest quality of creative briefs.Proactively solve problems with oversight from the manager and escalate issues as appropriate.Collaborate well with internal agency teams and external agency partners to drive integrated programs.Strong attention to detail and organization, effectively manage timelines, budgets, and deliverables of multiple projects simultaneously.Qualifications1-3 years of experience, with experience in a marketing/advertising agency, retailer, or digital company highly preferredUnderstanding of the grocery retail landscape and ecosystem preferredShopper/retail experience for CPG or health and wellness brands preferredExperience with brand and trade activationsStrategic, entrepreneurial mindset with hunger for growthComfortable working with clients; strong interpersonal skillsProactive and decisive; driven and logical thinkerLead by example and perform well under pressureComputer literate, administratively strong, attention to detail, accountableWe believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.When you click \"Submit Application\", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.