Account Manager

Groupeconnect; New York (NY); On-site; USD 75,000 - 120,000; Full time

Job summary

Publicis Groupe is seeking an outstanding Account Manager to win client hearts, inspire junior staff, and juggle multiple projects. This role focuses on high-volume, quick-turnaround work including direct mail, email, landing page revisions, and out-of-home advertising.

You will manage Account Executives and contractors, strengthen client relationships, and oversee cross-functional teams while driving strategic client objectives and enabling sales growth.

Qualifications

• Four-year college degree or equivalent.
• 5–7 years of experience, preferably at a creative agency.
• Strong digital marketing knowledge and client service mindset.
• Sharp analytical thinking and ability to translate data into insights.
• Excellent time management, organization, and adaptability.
• Proven leadership and coaching abilities; experience guiding diverse teams.
• Outstanding communication and presentation skills; confident in client interactions.
• Familiarity with prompt-based interaction and generative AI tools is a plus.

Responsibilities

• Manage Account Executives and contractors to deliver multiple projects.
• Strengthen client relationships and act as the primary client resource.
• Oversee direct mail, email, landing page revisions, and OOH campaigns.
• Coach and develop team members, identify growth areas.
• Ensure clear, organized communications across departments and stakeholders.
• Drive briefs, present work persuasively, and manage expectations.

Skills

Marketing passion

Client management

Digital marketing

Analytical skills

Time management

Leadership

Communication

AI tools familiarity

Education

Four-year college degree

Tools

ChatGPT

Google Gemini

DALL·E

Midjourney

Job description

Company Description

Present in over 100 countries and employing nearly 80,000 professionals, Publicis Groupe is the third largest communications group in the world. Publicis Groupe is listed on the Euronext Paris [FR0000130577] and is part of the CAC 40 index. Active across the entire value chain, Publicis Groupe offers its major clients a transversal, unified and fluid model allowing them access to all the Groupe’s tools and expertise around the world through the mantra "The Power of One."

Company Description

Present in over 100 countries and employing nearly 80,000 professionals, Publicis Groupe is the third largest communications group in the world. Publicis Groupe is listed on the Euronext Paris [FR0000130577] and is part of the CAC 40 index. Active across the entire value chain, Publicis Groupe offers its major clients a transversal, unified and fluid model allowing them access to all the Groupe’s tools and expertise around the world through the mantra "The Power of One."

Overview

We’re looking for an outstanding Account Manager – someone who can win the hearts of clients, inspire junior staff, and skillfully juggle multiple pieces of business.

This particular role will focus on high volume, quick turnaround projects to include direct mail, email, landing page revisions and out-of-home (OOH) advertising.

Sounds like you? Read on.

Responsibilities

Day to day, your role will include:

Role

You’ll manage Account Executives and independent contractors, pump out leading client service results, and oversee multiple pieces of business. This particular role will focus on high volume, quick turnaround projects to include direct mail, email, landing page revisions and out-of-home (OOH) advertising. Day to day, your role includes:

• Strengthening our relationship with the clients, becoming their go-to resource – you’ll win them over by asking the right questions, agilely leading insightful, real-time dialogue, and being a visible and influential presence among their senior management
• Displaying a firm understanding of the client team’s structure, hierarchy, and political realities
• Knowing all there is to know about the client’s product or service, the market, and its consumer – and understanding the marketing objectives in terms of sales, market-share, and competitor products
• Acting as an ambassador for the brand, internally and externally
• Helping the client promote work within their company and, when appropriate, the broader marketplace
• Creating dependable, organized, and clear communications at all levels and across all departments
• Steering actionable briefs and presenting work confidently and persuasively
• Managing client and agency team expectations, day in and out, and helping clear roadblocks to success
• Developing team members by coaching, training, and identifying areas of growth
• Overseeing various production stages and ensuring adequate resources
• Understanding the larger financial picture and impacts on contribution margins/revenue targets

Qualifications

• An unwavering passion for marketing, and an unstoppable drive to bring the best work to life
• Four years of college education and five to seven years of experience, preferably at a creative agency
• Impressive expertise in the digital world – you keep a pulse on what’s happening, and you offer smart POVs on how businesses should adapt accordingly
• Excellent analytical skills and strategic thinking – you’re strong on both IQ and EQ, as adept at reading data for insights as you are at reading clients for feedback
• Effective time-management, impeccable organization, and the flexibility to adapt quickly to changes
• Proven leadership and management training – you’re known for your ability to coach and develop talent, inspire and drive change, and bring varied groups together to collaborate effectively
• Amazing communication and presentation skills – you’re articulate, straightforward, and engaging
• Familiarity with prompt-based interaction and commonly used generative AI tools (e.g., ChatGPT, Google Gemini, DALL·E, Midjourney) is a plus, especially for tasks like ideation, research, or content generation.

Additional Information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [e-mail].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: USD $75,050.00 - USD $120,159.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 1/1/2028.