Account Manager

Gallery Media Group

New York (NY)

On-site

USD 60,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Unlimited PTO

Employer-sponsored 401k with match

Medical, Dental, and vision coverage

Health and Wellness benefits

Caregiver (Parental) Leave

Job summary

A media company in New York is seeking an Account Manager to oversee custom content campaigns and manage client relationships. In this role, you will act as the main point of contact, ensuring successful executions of branded content programs. Candidates should have 2-4 years of relevant experience, a BA/BS degree, and possess exceptional communication and relationship management skills. The position features a hybrid work model and comes with a competitive salary range.

Qualifications

Minimum 2-4 years account management or project management experience.
Ability to influence effectively at all organization levels.
Proven ability to work in a fast-paced environment.

Responsibilities

Serve as the main point of contact for clients on content campaigns.
Manage the campaign lifecycle to meet brand goals.
Collaborate with various teams to ensure all deliverables are met.

Skills

Customer service

Relationship management

Problem-solving

Communication

Negotiation

Project management

Education

BA/BS degree or equivalent

Job description

Gallery Media Group is a modern day media company with an overall mission to 'Make Positivity Louder.' GMG focuses efforts on where consumer attention currently lies and continues to shift.

Gallery Media Group includes women’s lifestyle brand PureWow, the iconic fashion and style brand Coveteur, and a collection of social-first media brands, such as @cocktails on Instagram and TikTok that reach over 200M consumers. Additionally, GMG has an expansive experiential arm rooted in Gallery Houses—a fusion of social content, creators and cultural moments at scale—as well as a robust influencer marketing business.

The company was founded in 2010 by CEO, Ryan Harwood and is now part of VaynerX, the Gary Vaynerchuk-owned holding company.

We are seeking an Account Manager for the New York City office. The main objective of this position is to partner with clients to execute GMG’s custom content campaigns. The Account Manager will manage the entire campaign lifecycle, operationalizing internal teams to ensure brand goals and expectations are met - while providing best in class client relationship management. The Account Manager partners with the sales, influencer, design, editorial, production, product and marketing teams to manage the production, creative and performance goals surrounding campaigns. The Account Manager is responsible for building revenue and driving results in order to maintain customer retention.

Responsibilities

Operate as the lead client point of contact for robust branded content programs to ensure successful execution of the campaign
GMG ambassador for brand and campaign success
Work in conjunction with sales and brand strategy teams to gain a clear understanding of clients’ goals and objectives pre-campaign launch
Create and maintain all campaign documentation (including Kick off Call decks, production timelines, budget trackers, etc…)
Orchestrate internal teams and third party vendors to ensure a timely execution of all client and campaign deliverables
Develop production timelines and manage execution for custom programs, often first-of-their-kind
Frequently communicate with clients, providing them with relevant updates, assets for approval and performance recommendations
Partner with Influencer & Talent teams to execute Influencer and/or Talent focused campaigns
Collaborate with internal teams to track and analyze performance, recommending optimizations for brand performance
Assist with high severity client requests or issue escalations as needed
Effectively communicate the progress of monthly/quarterly campaigns to internal and external stakeholders

Qualifications and Expectations

BA/BS degree or equivalent
Minimum 2-4 years account management or project management experience
Exceptional customer service and relationship management abilities.
Effective and creative problem solving and decision making skills.
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
Experience in delivering client-focused solutions based on customer needs
Proven ability to work in a fast-paced environment while managing multiple projects at a time against strict deadlines and with a keen attention to detail
Excellent listening, negotiation and presentation skills
Excellent verbal and written communications skills

Location: New York (hybrid)

Unsure if you meet the qualifications? We are always looking for talent which will continue to cultivate an inclusive and representative team that will enhance our perspectives, skill sets, background, and behaviors. We encourage those who are passionate about what we do to apply!

Benefits