Account Manager

LandCare LLC; Maryland; On-site; USD 60,000 - 80,000; Full time

Job summary

A leading landscaping company in Maryland is seeking an Account Manager to manage existing client relationships and develop new business opportunities. The ideal candidate will drive customer satisfaction while actively pursuing new clients. This position offers a strong benefits package including competitive salary, profit sharing, and more. Join a dynamic team committed to service excellence.

Benefits

Competitive base salary

Team based profit sharing program

401K with company match

Company-provided vehicle

Medical, dental, and vision coverage

Paid Time Off Policy + 9 corporate holidays

Formal training and development program

Qualifications

• Strong customer service skills to maintain client relationships.
• Ability to lead networking events and develop new business opportunities.
• Excellent communication and leadership abilities.

Responsibilities

• Drive customer satisfaction and retention by understanding needs.
• Create client proposals and maintain relationships.
• Identify new business opportunities and pursue them actively.

Skills

Customer service

Relationship management

Problem solving

Networking

Job description

Overview

LandCare is looking for an Account Manager to join our team. This position is a high impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with each of our clients. This person will manage existing client relationships, new customer development, and new networking opportunities within the industry.

Responsibilities

Client Service and Retention

• Drive customer satisfaction and retention by understanding the individual needs of our customers
• Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving
• Promote high standards for customer service, safety, and LandCare’s culture and core values in a positive team environment
• Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions
• Maintain LandCare’s Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client’s objectives and are accurately and appropriately priced

New Business Development

• Identify new business opportunities by cultivating and maintaining business relationships with existing customers
• Actively prospect for potential clients and pursue new business relationships
• Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare

Benefits

Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members:

• Competitive base salary
• Team based profit sharing program
• 401K for all employees with 3.5% company match
• Company-provided vehicle
• Medical, dental, and vision coverage
• Paid Time Off Policy + 9 corporate holidays
• Formal training and development program