Account Manager

Eriks; Louisville (KY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Paid vacation and holidays

Bonus potential

Job summary

LGG Industrial in Louisville, KY seeks an Account Manager to grow Branham Industrial/LGG Industrial relationships, identify needs across product lines, and drive sales through acquisition, development, retention and management of strategic customers in designated territories.

You will collaborate with internal partners to provide value-added solutions, maintain data in the CRM, and communicate with customers about orders, pricing, and delivery.

Qualifications

• Must have 2+ years of sales, service, and/or industrial distribution experience or a college degree in Industrial Distribution or related degree program.
• University degree in engineering, business or related area of study preferred; will consider equivalent work experience.

Responsibilities

• Promotes and sells company products, systems, and services to new and existing customers.
• Develops and manages a strategic territory plan to exceed targets for gross profit and sales.
• Builds and maintains relationships with customers and internal support personnel through regular communication.
• Collaborates with internal partners to provide value added solutions that impact customers and revenue.
• Maintains accurate data in CRM and provides regular business reviews, order status, pricing, and delivery updates.
• Willing to travel within assigned territory, including overnight travel and nights/weekends as required.

Skills

Customer service

Organizational skills

Communication skills

Mechanical aptitude

Presentation skills

CRM utilization

Education

Industrial distribution experience or related degree

Engineering or business degree preferred

Tools

CRM software

MS Word

MS Excel

Outlook

Job description

LGG INDUSTRIALLGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America.We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best.Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture. For more information, please visit www.lggindustrial.comABOUT THIS OPPORTUNITYRole ProfilePosition: Account ManagerJob Location: Louisville, KY (Branham)Job Type: Full-TimeStatus: Non-ExemptSummary of the RoleThe function of the Account Manager is to successfully develop and strengthen Branham Industrial/LGG Industrial relationships with customers, identifying needs and opportunities within and across product lines and provide value to customers while strengthening business results. Works as part of a collaborative team to drive sales by focusing on acquisition, development, retention and management of strategic customers in designated territories.ResponsibilitiesMust maintain 100% commitment to safety policies and proceduresPromotes and sells company products, systems, and services to new and existing customersDevelops and manages a strategic and comprehensive territory plan to exceed targets for gross profit and salesBuilds and maintains strong relationships with new sales prospects, existing customers, and internal support personnel through consistent communication both onsite and virtualCollaborates with internal business partners to provide value added solutions that make a material impact for our customers while driving profitable revenuePartners with internal teams to maintain accurate data and efficienciesProvides consistent communication with customers to include business reviews, order status, pricing, on-time delivery, etc.Occasional customer support after traditional business hours as appropriateOptimizes CRM utilization for pipeline management and consistent call note activityPerform other duties as trained and qualified forSkills and AbilitiesPossess excellent customer service skills and the ability to interact with customers, and team-members in a professional mannerStrong organizational and communication skills, above average mechanical aptitude, and the ability to interact with a diverse customer basePresentation skills with the ability to read an audience and tailor messages to its needsStrong computer skills including proficiency in Microsoft Word, Outlook, and ExcelStrong mechanical aptitude with the ability to successfully operate tools and machineryMinimum QualificationsMust have either 2+ years of sales, service, and/or industrial distribution experience or a college degree in Industrial Distribution or related degree programMust have valid driver’s license and a clean driving recordBackground checks and drug screening may be required (as warranted by Company and/ or Customer requirements in working on-site)Requires proficiency in math skills including addition, subtraction, multiplication, and division in units of measure. Additionally, must be able to perform calculations using whole numbers, fractions and decimalsAbility to travel within assigned territory, which would include automobile and/or airplane plus overnight travelAbility to work nights and weekends, as requiredAbility to work overtime, as requiredReliable transportation is a mustPreferred Qualifications3-7 years of proven outside industrial sales experienceUniversity degree in engineering, business or related area of study preferred; will consider equivalent work experienceAbility to use sales process to uncover customer objections/concerns, and determine appropriate solutionsProduct knowledge in hose, gasket and conveyor systems a plusPrior experience with conveyor products preferredPhysical Requirements and Work EnvironmentThis role includes a mix of office and field environments. A minimum of 60% of your work week will be spent in the field visiting customer sites, which may include warehouses, industrial facilities, or construction environments. Customer site visits may involve exposure to varying environmental conditions such as noise, temperature changes, or dust. The office environment may require using standard office equipment (such as computers, phones, and printers). Reasonable accommodations are available to support individuals with disabilities in performing the essential functions of this role.Ability to work in a stationary position for extended periods of time.Frequent operation of a computer, keyboard, mouse, and other standard office equipment.Ability to travel to customer locations and job sites as needed, which may involve driving or other modes of transportation.Ability to move freely throughout the job site, including on occasional uneven surfaces, for extended periods of time.Ability to ascend and descend ladders or stairs, as required.Ability to comprehend and follow instructions and safety procedures.Ability to read, write and communicate in EnglishAbility to comprehend documents such as safety rules, operating and maintenance instructions, inventory sheets, and procedure manuals.Occasional exposure to warehouse or shop floor environments, which may include noise, dust, and varying temperatures.May involve occasional handling of products, samples, or materials when assisting with customer orders.Ability to wear required personal protective equipment (PPE), such as gloves, safety glasses, steel-toed footwear, hearing protection, or hard hats, depending on task or site conditions.Total RewardsCompetitive compensation plan, with a bonus potentialHealth Benefits: medical, dental, vision, short term and long-term disability – available 1st of month following the date of hire401k with company matchPaid vacation, holidays and sick timeEqual Opportunity EmployerIt is our policy to employ qualified persons without regard for veteran or disability status.Individuals are considered for employment, promotion, or training solely on their ability to perform the essential functions of the position.Qualified Candidates Only. Although we appreciate your interest, only those selected for an interview will be contacted. We will be accepting applications for this role through September 23, 2026.