Account Manager

Kelly; Lake Forest (IL); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Telemedicine

Life insurance (term)

Whole life insurance

Accident insurance

Critical illness

Legal plan

Short-term disability

Retirement savings plan

Service bonus and holiday pay

Transit spending account

Paid sick leave

Job summary

Kelly is seeking an Account Manager to serve as the primary liaison between the AbbVie Ad Agency and brand teams in Mettawa, IL. The role oversees day-to-day relationships, strategic direction, and budget adherence within a fast-paced, high-visibility environment.

The position requires a Bachelor degree and 10+ years of total account management, with pharma agency experience preferred. Hybrid schedule (3 days onsite, 2 days remote) and a 12+ month temp-to-hire duration are included.

Qualifications

• Bachelor degree required.
• Pharmaceutical ad agency experience or in-house agency experience required within the last 5+ years.
• Total account management experience – minimum of 10 years.
• Pharmaceutical industry experience preferred (both U.S. and Global).
• Excellent communications skills: verbal, presentation, written.
• High energy, positive, organized individual who is comfortable in a high-visibility role.
• Ability to manage high volume project scope in a fast paced creative environment.
• Great collaborator with ability to focus on both the big picture and small details.

Responsibilities

• Collaborate with the brand team in the development of creative briefs.
• Recommend key promotional tactics that align with the strategy and goals of the brand.
• Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders.
• Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.
• Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget.
• Develop annual forecasts.
• Conduct financial reconciliations on a monthly basis.
• Track time on a daily basis.

Skills

Account management

Brand collaboration

Strategic direction

Budget management

Communication skills

Multitasking

Conflict resolution

High-volume environment

Education

Bachelor degree

Job description

Finding a job that fits your lifestyle isn't always easy. That's where Kelly comes in. We're seeking an Account Manager to work at a premier client in Mettawa IL 60045.

Job Title: Account Manager

Job Duration: 12+months (Temp to hire)

Location: Mettawa IL 60045

Shift: Mon to Fri

Schedule: HYBRID (3 days onsite 2 days remote)

Primary Function/ Primary Goals/ Objectives

The Account Manager serves as the primary liaison between the AbbVie Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency. Working in partnership with the Agency’s creative staff and external resources/suppliers, the position provides strategic direction and counsel to help the brand teams meet their business objectives/sales goals.

Knowledge/Skills

• Maintain knowledge of AbbVie guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance.
• Possess a thorough understanding of their accounts’ (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position.
• Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.
• Demonstrate critical creative thinking and problem-solving skills.
• Demonstrate clear and concise written and verbal communication skills.
• Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload.
• Demonstrate leadership in conflict resolution to facilitate effective outcomes.
• Possess ability to work in a high-volume, rapidly paced environment.

Project/Process Management

• Collaborate with the brand team in the development of creative briefs
• Recommend key promotional tactics that align with the strategy and goals of the brand.
• Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders.
• Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.
• Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget.
• Develop annual forecasts.
• Conduct financial reconciliations on a monthly basis.
• Track time on a daily basis.

Accountability / Scope

• Reports to AbbVie Ad Agency Account Manager or Associate Director
• Partners with creative team on project initiatives
• Accountable for strategic direction creative/tactical execution, compliance to all related guidelines and budget
• Adherence to all company-wide financial policies

Qualifications

• Bachelor degree required
• Pharmaceutical ad agency experience or in-house agency experience required within the last 5+ years
• Total account management experience – minimum of 10 years
• Pharmaceutical industry experience preferred (both U.S. and Global)
• Excellent communications skills: verbal, presentation, written
• High energy, positive, organized individual who is comfortable in a high-visibility role
• Ability to manage high volume project scope in a fast paced creative environment
• Great collaborator with ability to focus on both the big picture and small details

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

• medical
• dental
• vision
• telemedicine
• term life
• whole life
• accident insurance
• critical illness
• a legal plan
• short-term disability
• retirement savings plan
• service bonus and holiday pay plans (earn up to eight paid holidays per benefit year)
• transit spending account
• paid sick leave under the applicable state or local plan

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.