Account Manager

GFL Industries; High Point (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Health insurance options

Full medical coverage

401(k) with employer matching

Employee Assistance Program

Job summary

GFL Environmental is seeking an Account Manager to promote, sell, and preserve waste services within an assigned territory. You will build relationships, identify opportunities, and deliver tailored quotes and contracts while maintaining high customer satisfaction.

The role involves travel within the local territory, consulting with business owners on sustainable waste solutions, and representing Team Green at networking events.

Qualifications

• Customer-centric mindset with strong interpersonal skills.
• 2–3 years of sales or customer-facing experience.
• Bachelor's degree preferred or equivalent experience.
• Valid driver's license with clean driving record.
• Knowledge of waste management, logistics, or industrial services is a plus.

Responsibilities

• Proactively contact existing and prospective commercial clients to grow GFL's presence.
• Travel locally to meet clients, analyze waste streams, and prepare quotes.
• Recommend equipment and service solutions; prepare customized contracts.
• Maintain high customer satisfaction and service standards.
• Manage sales pipeline and CRM data.
• Stay informed on local market trends and competitor activity.
• Represent Team Green at meetings and events to boost visibility.

Skills

Customer service

Sales experience

Communication skills

Time management

Problem solving

Education

Bachelor's degree preferred

Job description

The Account Manager will promote, sell, increase and preserve GFL Environmental, Inc. solid waste services to businesses and industrial establishments in assigned territory by identifying new market areas, maintaining current customers and developing strategies to outweigh competition. This individual will prepare sales contracts with knowledge of pricing, costs and equipment with input from the Facility/General Manager.

About GFL Environmental

GFL Environmental is one of North America's leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Working for GFL is more than a job – it's an opportunity to grow in your career, make new friends, and make a difference each day.

At GFL, our goal is to invest in our people and provide opportunities to grow for life! Our employees are affectionately known as Team Green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE!

Why Join Team Green? (Benefits & Perks)

We believe in taking care of the people who make our success possible. When you join GFL, you'll enjoy a comprehensive compensation and benefits package:

• Time Off: 15 days of Paid Time Off (PTO) plus Paid Holidays.
• Healthcare Options: 4 medical plan options, including an HSA with an employer contribution and match program.
• Full Coverage: Comprehensive medical, dental, and vision coverage.
• Financial Future: 401(k) retirement plan with employer matching.
• Wellness & Support: Employee Assistance Program (EAP) offering free counseling services and personal support.

Position Overview

Are you a natural people person with a passion for helping clients find the right solutions? Whether you have years of sales experience or are a customer service representative ready to take the next step in your career, this role is a fantastic opportunity to build a rewarding sales path!

As an Account Manager, you will be the primary face of GFL to businesses and industrial establishments across your assigned territory. You will build strong relationship networks, identify new market opportunities, consult with business owners on their sustainable waste needs, and deliver top-tier service that keeps our customers happy and loyal.

Key Responsibilities

• Build Relationships & Prospect: Proactively contact existing and prospective commercial clients to understand their needs and expand GFL's presence across assigned territories.
• Client Consultation & Account Management: Travel across your local territory to meet clients face-to-face, conduct waste stream analyses, recommend equipment and service solutions, and prepare customized quotes and contracts.
• Customer Retention: Serve as a trusted advisor, keeping in touch with accounts to maintain excellent customer satisfaction and ensure high service standards.
• Sales Pipeline Management: Maintain organized prospective client lists and track sales leads utilizing our internal CRM database.
• Market Awareness: Stay updated on local market trends, business developments and competitor activities to strategically position GFL services.
• Community Engagement: Represent Team Green at business meetings, trade networking events and civic organizations to build brand visibility and community roots.

Qualifications & Skills

• Customer-Centric Mindset: Strong interpersonal and communication skills with a genuine passion for problem-solving and delivering excellent service.
• Experience Level: Open to candidates with 2-3 years of sales experience, as well as motivated individuals with strong backgrounds in customer service, retail sales, or client management looking to transition into a full-scale account management role.
• Education: Bachelor's degree preferred, or an equivalent combination of education and relevant customer-facing experience.
• Driver's License: Valid driver's license with a good driving record (required for territory travel).
• Skills: Comfort presenting solutions to clients, basic business math skills (margins, rates, percentages), and self-motivated time management skills.
• Industry Knowledge: Knowledge of waste management, logistics, or industrial services is a plus, but we are happy to train the right candidate!

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [e-mail].

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.