Account Manager

Tip Top Laundry LLC; Glendale (AZ); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health & wellness benefits

Paid time off

Growth opportunities

Job summary

Tip Top Laundry LLC is seeking an Account Manager for Commercial Laundry Services in Glendale, Arizona. You will be responsible for managing client relationships, driving sales growth, and ensuring customer satisfaction across various industries.

The ideal candidate has 3+ years in B2B sales, proven account management skills, and a strong ability to build relationships. The position offers a base salary based on experience plus commission, and a range of health and wellness benefits.

Qualifications

• 3+ years experience in B2B sales, account management, or service-based industries.
• Proven ability to grow and retain client accounts.
• Strong communication and relationship-building skills.

Responsibilities

• Build and maintain relationships with business owners and decision-makers.
• Grow revenue through account expansion, cross-selling, and client acquisition.
• Manage onboarding, service setup, and account communication.

Skills

B2B sales experience

Account management

Relationship-building skills

Communication skills

Detail-oriented

Tools

CRM tools

Standard business software

Job description

Account Manager - Commercial Laundry Services

About the Role

The Account Manager is responsible for growing and managing Tip Top Laundry’s commercial client relationships. This role focuses on driving sales growth, improving service processes, and ensuring long-term customer satisfaction across industries such as medical, dental, hospitality, fitness, and other local businesses.

You’ll serve as the primary point of contact for assigned accounts, helping clients streamline their laundry operations while identifying opportunities to expand services and increase recurring revenue.

What You’ll Do

• Build and maintain strong relationships with business owners and decision-makers
• Grow revenue through account expansion, cross-selling, and new client acquisition
• Prospect and develop new commercial accounts through networking and outreach
• Manage onboarding, service setup, and ongoing account communication
• Coordinate with operations to ensure service quality, turnaround times, and consistency
• Track account activity, service history, and performance metrics
• Identify process improvements to enhance efficiency and customer experience
• Analyze account data and market trends to support growth strategies

What Success Looks Like

• Consistent growth in assigned accounts
• High customer retention and satisfaction
• Increased service adoption across commercial clients
• Strong relationships built on trust, responsiveness, and reliability

What We’re Looking For

• 3+ years experience in B2B sales, account management, or service-based industries
• Proven ability to grow and retain client accounts
• Strong relationship-building and communication skills
• Comfortable with prospecting, follow-ups, and closing
• Organized, process-driven, and detail-oriented
• Experience using CRM tools and standard business software
• Ability to work cross-functionally with operations teams
• Base salary based on experience, plus commission
• Health & wellness benefits
• Paid time off and earned paid sick time
• Growth opportunities within a local, expanding company

Tip Top Laundry is a locally owned laundry service provider focused on reliability, consistency, and long-term partnerships. We help businesses stay clean, compliant, and efficient by taking laundry off their plate, so they can focus on what matters most.