Account Manager

Thnks; Franklin (TN); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, Vision, and Dental Insurance

401(k) matching

Monthly stipends for cell phone and internet

20 PTO days and company-paid holidays

Company-paid life and long-term disability insurance

Regular team-building events

Job summary

A growing technology firm is looking for an Account Manager to lead client success through innovative strategies and engagement. You will manage high-profile clients, develop strategic plans, and leverage data insights to enhance business relationships. The ideal candidate has 2-5 years of account management experience in B2B. This role requires strong communication skills and a data-driven mindset. Benefits include competitive compensation, comprehensive health coverage, and a supportive culture focused on growth.

Qualifications

• 2-5 years in client success or account management roles, preferably in B2B environments.
• Ability to foster trust with internal and external stakeholders.
• Comfortable analyzing data and generating insights for decisions.

Responsibilities

• Manage and grow a portfolio of clients to drive platform engagement.
• Develop strategic plans linking Thnks to measurable business objectives.
• Identify opportunities for account expansion across various teams.

Skills

Client success

Relationship building

Strategic thinking

Data analysis

Communication

Multitasking

Technical savvy

Tools

Salesforce

Job description

Overview

Account Manager at Thnks: Elevate Client Success Through Gratitude

At Thnks, we’re transforming the way businesses strengthen relationships through gratitude. Our platform empowers organizations to foster loyalty, drive growth, and achieve lasting success. If you’re an experienced professional ready to lead with creativity and impact, join us as an Account Manager and help redefine client success in the B2B space.

Why Join Us?

• A Strategic Role: Manage and grow a portfolio of high profile clients, driving adoption and engagement with the Thnks platform.
• Collaborative Environment: Partner with cross-functional teams, including Business Intelligence, Sales, Product, and Marketing, to deliver unparalleled client value.
• Innovative Impact: Influence client strategy by developing creative solutions and leveraging data insights to exceed revenue goals.

Your Role

As an Account Manager, you’ll take ownership of a robust client roster and:

• Strengthen client relationships by driving platform utilization through tailored strategies and campaigns.
• Develop and execute annual strategic plans linking Thnks to measurable business objectives.
• Identify and seize opportunities for account expansion across teams, regions, and divisions.
• Utilize data-driven insights to maintain and grow financial projections, ensuring alignment with monthly and quarterly targets.
• Act as a thought leader, delivering innovative solutions, including custom campaigns, price promotions, and participation in events or conferences.
• Collaborate across revenue functions, including Marketing and Sales, to enhance client success and engagement.
• Represent Thnks in face-to-face meetings to deepen client partnerships.

What We’re Looking For

• Proven Experience: 2 - 5 years in client success or account management roles, preferably in B2B environments.
• Relationship Building Skills: Demonstrated ability to foster trust with internal and external stakeholders.
• Strategic Thinker: Ability to link client goals to actionable strategies and measurable outcomes.
• Data-Driven Mindset: Comfortable analyzing data and generating insights to guide decision-making and identify growth opportunities.
• Exceptional Communicator: Strong verbal and written communication skills with a tactful approach to customer interactions.
• Organized and Agile: Skilled at multitasking and prioritizing in a fast-paced, dynamic environment.
• Tech-Savvy: Familiarity with Salesforce is a plus.
• Flexibility: Willingness to travel as needed to strengthen client relationships.

What’s in It for You?

• A chance to shape client success at a rapidly growing company.
• Competitive compensation with opportunities for growth and leadership.
• A collaborative and supportive team culture that values innovation and results.

Our Commitment to You

• Comprehensive Benefits: Medical, Vision, and Dental Insurance (80-100% employer-covered).
• Future Planning: 401(k) matching.
• Stipends: Monthly cell phone and internet stipend.
• Work-Life Balance: 20 PTO days, company-paid holidays, and maternity leave.
• Wellbeing: Company-paid life and long-term disability insurance.
• Team Spirit: Regular team-building and community engagement events.

About Thnks

At Thnks, gratitude is more than a gesture; it’s a powerful business tool. Our platform simplifies acts of appreciation, transforming them into meaningful connections that drive success. By redefining gratitude in business, we help organizations create lasting partnerships and achieve their goals.

If you’re passionate about client success and eager to drive innovation in the B2B space, we’d love to hear from you. Apply now to join Thnks as a Account Manager and help us grow business relationships through gratitude.