Account Manager

Triple-S Steel Holdings, Inc.; Fort Worth (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Tube Supply is seeking an Account Manager in Fort Worth, TX to serve as the primary contact for assigned accounts and drive sales growth. You will manage orders, coordinate with Supply Chain and Quality, and visit customer sites to align with business goals.

The role requires at least 2 years in Sales or Sales Support and experience reading Mill Test reports and customer specifications, with strong communication and multitasking abilities in a fast-paced environment.

Qualifications

• Minimum 2 years of experience in Sales or Sales Support role.
• Minimum 2 years of experience reading Mill Test reports and Customer Specifications.
• Strong verbal and written communication skills; proficient with computers and document processing.

Responsibilities

• Serve as primary contact for assigned accounts, addressing inquiries and resolving issues.
• Drive sales growth by understanding customer needs and proposing tailored solutions.
• Oversee order processing from initiation to delivery, including inventory and shipments.
• Collaborate with Supply Chain, Operations and Quality to ensure service delivery.
• Visit customer sites to align with business needs.
• Develop annual business plans for assigned accounts with management.

Skills

Account management

Sales experience

Communication

Attention to detail

Multitasking

Job description

Overview

Company Name: Tube Supply

Title of Position: Account Manager

Position Type: Full-Time; Non-Remote

Location: Ft. Worth, TX

Founded in 2016, Tube Supply provides quality steel tube and bar in alloy, stainless, and carbon for oil and gas applications, including drilling, completions, production, and downhole tools. Our steel tubular and bar products are tailored specifically to meet the demands of the oil and gas industry, including high pressure, high temperature (HPHT) and sour (H2S) well environments. Tube Supply clients are leading oil and gas service companies, OEMs, and manufacturing centers globally.

Our goal is to maintain a stable, fun work environment while delivering satisfaction to the marketplace. We live closely by our core values: excellence, loyalty, and fun. These are seen throughout our interactions with customers, within the company, and in each of our employee’s everyday lives.

Responsibilities

Description of Responsibilities:

• Serve as the primary contact for assigned accounts, addressing inquiries, resolving issues, and ensuring high levels of customer satisfaction
• Drive sales growth by understanding customer needs, proposing tailored solutions, and promoting Tube Supply’s products and services
• Oversee order processing from initiation to delivery, including managing inventory levels, tracking shipments, and troubleshooting any issues that arise
• Collaborate with internal departments such as Supply Chain, Operations, and Quality to ensure inventory availability and service delivery
• Visit customer sites to align with business needs
• Develop annual business plans for assigned accounts, collaborating with management for appropriate alignment and integration of company goals
• Approve MTR’s to customer specifications
• Obtain quotes from vendors, manage relationships and ensure timely response and service quality
• Assist management and Quality Control with customer Non-Conformances (NCRs)
• Maintain accurate records of sales, orders, and customer interactions
• Provide regular updates regarding account performance and market trends
• Adhere to all HSE, QMS, and corporate policies

Qualifications

Required Skills and Experience:

• Minimum 2 years of experience in Sales or Sales Support role
• Minimum 2 years of experience with reading and understanding Mill Test reports and Customer Specifications
• High level communication, computer, and document processing skills
• Excellent critical thinking ability
• High level attention to detail
• Able to plan, prioritize, and multi-task