Account Manager

LandCare LLC; Flowery Branch (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive base salary

Team-based profit sharing program

401K with 3.5% company match

Company-provided vehicle

Medical, dental, and vision coverage

Paid Time Off Policy + 9 corporate holidays

Training and development program

Job summary

LandCare LLC is looking for an individual to fill a high-impact position in Flowery Branch, Georgia. This role involves managing existing client relationships and developing new business opportunities, all while ensuring customer satisfaction and retention.

The position features a comprehensive benefits package, including competitive salary, profit sharing, 401K matching, and medical coverage. The ideal candidate will have excellent communication skills and a drive to promote sustainable landscape solutions.

Qualifications

• Strong communication skills to understand customer needs and enhance satisfaction.
• Ability to build and maintain client relationships.
• Experience with organizational management and leadership.

Responsibilities

• Drive customer satisfaction and retention.
• Promote sustainable solutions that meet client needs.
• Identify new business opportunities and manage client relationships.

Job description

THE POSITION

This position is a high-impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful client relationships. This person will manage existing relationships, develop new business opportunities, and identify networking opportunities within the industry.

WHAT YOU WILL BE DOING

Client Service and Retention

• Drive customer satisfaction and retention by understanding the individual needs of our customers and the spaces that bring them joy and peace
• Provide excellent service and communication with a focus on problem-solving
• Promote high standards for customer service, safety, and LandCare's culture
• Provide organizational management, leadership and communication between the client and production team
• Maintain LandCare's Landscape Quality Audit process in conjunction with the Production Manager to identify property maintenance needs and enhancement opportunities
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives
• Coordinate between client expectations and production reality to ensure every project reflects our commitment to quality
• Promote sustainable solutions that create landscapes supporting the health of the planet while meeting client needs

New Business Development

• Identify new business opportunities by cultivating and maintaining business relationships with existing customers
• Actively prospect for potential clients and pursue new business relationships through authentic relationship building
• Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare
• Engage with property owners who understand the transformative power of thoughtfully designed outdoor environments that benefit both people and the planet

Professional Development

• Participate in programs that focus on building operational excellence
• Engage in networking and growth opportunities through our Women's Initiative Network
• Join Book Clubs and other learning initiatives that foster continuous professional growth
• Access mentorship and training programs designed to advance your career in meaningful ways

Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members:

• Competitive base salary
• Team based profit sharing program
• 401K for all employees with 3.5% company match
• Company-provided vehicle
• Medical, dental, and vision coverage
• Paid Time Off Policy + 9 corporate holidays
• Formal training and development program