Account Manager

Colonial Group; Detroit (MI); Hybrid; USD 83,000 - 156,000; Full time

Benefits offered by this job

Company car

Sales incentive program

Comprehensive benefits

Job summary

SMC in Detroit seeks an Account Manager to represent the company in corporate accounts, coordinating sales and service to win customer specifications and align resources with client objectives. You will manage relationships with key decision makers, lead the sales process, and develop detailed action plans. A bachelor's in a related field and proven industrial automation sales experience are required; travel may be necessary.

Qualifications

• Bachelor's degree in Business, Marketing, Engineering, or related field.
• Proven sales experience in industrial automation.
• Extensive knowledge of industrial automation applications.
• Track record of meeting and exceeding targets.
• Proficient in CRM and computer skills.

Responsibilities

• Retains and profitably grows sales through proactive management and winning specifications of Corporate Accounts.
• Meet or exceed annual growth expectations.
• Present SMC’s capabilities, services and products to current and prospective customers.
• Serve as the primary contact for assigned customers and is responsible for customer growth.
• Own and manage customer relationships.
• Develop and execute detailed customer action plan and forecast as required.
• Maintains/creates strong relationships with key decision makers within designated strategic accounts.
• Implement pricing and agreements that satisfy customer requests while maintaining profitability.

Skills

Communication

Negotiation

Problem-solving

Leadership

Education

Bachelor's degree in Business/Marketing/Engineering or related field

Tools

CRM

Job description

PURPOSE

The Account Manager is responsible for representing SMC in all business activities associated with a corporate account that requires a coordinated sales and service effort by several individuals within SMC on a national and/or global scale to win customer specifications. This person will be responsible for developing a thorough understanding of the customer's business and technological requirements, and for aligning SMC resources with the customer's objectives to obtain mutual success, while at the same time communicating progress and overall situation to SMC management.

ESSENTIAL DUTIES

• Retains and profitably grows sales through proactive management and winning specifications of Corporate Accounts.
• Meet or exceed annual growth expectations on a consistent basis.
• Presents all of SMC’s capabilities, services and products to current and prospective target customers
• Serves as the primary contact for assigned customers and is responsible for customer growth
• Represents the voice of the customer’s needs and goals within the organization
• Leads all aspects of the sales process, calling upon others to assist in solution development
• Own and manage customer relationship
• Develop and execute detailed customer action plan and forecast as required
• Maintains/creates very strong and deep-rooted relationships with key decision makers within designated strategic target accounts; recognized and respected by customer’s top management team within top rated accounts
• Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency
• Complete market reports as new and relevant information becomes available. Initiate and manage Investment Opportunities.
• Manage SMC assets appropriately and be able to successfully calculate ROI using the RINGI process
• Have passed all training required by SMC
• Be competent in all SMC sales philosophy, strategies, and tactics
• Use and accurately maintain CRM: sales calls, projects, opportunities, contacts, lead, success reports, to align customer data regionally, globally as necessary.
• Implementing complex pricing proposal and agreements that satisfy customer requests while maintaining profitability for SMC, including global agreements.
• Developing and implementing a sales channel strategy that meets the needs of the corporate account.
• Identifying new projects and opportunities at customer such as plant expansions, machinery purchases, improvements, etc.
• Consistent and timely communication with the key decision makers of the customer, including related OEM’s, engineering firms, subcontractors, etc.
• Coaching/mentoring experiences with less senior sales staff and peers with a focus on the plant level salespeople at the corporate acct.
• Successfully complete other duties as prescribed by the Sales/Branch/Industry Manager

PHYSICAL DEMANDS/WORK ENVIRONMENT

• Customer facing position; with the majority time spent at customer site
• Potential travel with some extended stay away from home
• Physically capable of lifting SMC products and displays up to 50 lbs.

MINIMUM REQUIREMENTS

• Bachelor’s degree in Business, Marketing, Engineering or related technical field, or equivalent experience.
• Proven sales experience with SMC or equivalent industrial automation sales experience.
• Extensive knowledge of industrial automation applications.
• Demonstrated track record of meeting and exceeding sales or performance targets.
• Comprehensive understanding of pneumatic components and their application.
• Understanding of competitive product lines.
• High level communication, negotiation, problem-solving, and leadership skills.
• Proficient in CRM and the use of computers and ability to learn new programs and tools as required.
• Clean driving record.

Compensation & Benefits

• The expected salary range for this position is $82,560–$155,866 annually. Actual compensation will be determined based on experience, skills, qualifications, geographic location, and other job-related factors.
• This position is also eligible to participate in SMC's Sales Incentive Program (SIP) and includes a company-provided vehicle with company-paid maintenance and fuel.
• SMC offers a comprehensive benefits package for eligible employees, including medical, dental, and vision insurance; 401(k) retirement savings; paid time off and paid holidays; life and disability insurance; and other employee benefits and programs.