Account Manager

Brown & Brown, Inc.; Coral Gables, Northern (FL, KY); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health Benefits

401k Plan

Tuition Reimbursement

Mental Health

Paid Time Off

Job summary

Brown & Brown, Inc. seeks an Account Manager for the National Healthcare team in Coral Gables, FL. You will serve as the day-to-day relationship manager for assigned clients, driving service plan execution, renewal strategies, and client deliverables.

You will coordinate internal resources and provide consultative guidance to support client retention and growth. The role requires a Bachelor’s degree, 4-7 years in commercial insurance or risk advisory, valid licenses (or ability to obtain), and

Qualifications

• Bachelor's degree or equivalent experience.
• 4-7 years of commercial insurance, brokerage, or risk advisory experience.
• Active state insurance licenses, or ability to obtain and maintain licenses.
• Strong relationship management, communication, and consultative skills.
• Ability to travel.

Responsibilities

• Serve as the primary point of contact for assigned clients, ensuring consistent, responsive, and high-quality service delivery.
• Lead day-to-day account management activities, including renewal planning, service execution, and client communications.
• Coordinate internal resources, including Risk Analysts and brokers, to ensure client deliverables are completed accurately and on time.
• Consult with clients regarding risk management strategies, coverage needs, service plans, and program objectives.
• Analyze client exposures, claims trends, and risk information to support recommendations and strategic planning.
• Lead renewal activities, including gathering underwriting information, developing timelines, coordinating marketing efforts, and presenting recommendations.
• Prepare and deliver client-facing proposals, service plans, stewardship reports, and renewal presentations.
• Identify opportunities to improve client outcomes and support account retention and growth initiatives.
• Mentor and support Risk Analysts and Senior Risk Analysts with guidance and feedback.

Skills

Relationship management

Communication

Consultative skills

Education

Bachelor's degree

Job description

Account Manager – National Healthcare (Coral Gables, FL)

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown's Risk Solutions team, formerly Beecher Carlson, is looking for an Account Manager to join the National Healthcare team in Coral Gables, FL. In this role, you will serve as the primary day-to-day relationship manager for assigned clients and is accountable for the successful execution of service plans, renewal strategies, and client deliverables. The Account Manager coordinates internal resources, provides consultative guidance, and ensures client needs are addressed while supporting client retention and growth objectives.

Responsibilities

• Serve as the primary point of contact for assigned clients, ensuring consistent, responsive, and high-quality service delivery.
• Lead day-to-day account management activities, including renewal planning, service execution, and client communications.
• Coordinate internal resources, including Risk Analysts, Senior Risk Analysts, brokers, and carrier partners, to ensure client deliverables are completed accurately and on time.
• Consult with clients regarding risk management strategies, coverage needs, service plans, and program objectives.
• Analyze client exposures, claims trends, and risk information to support recommendations and strategic planning.
• Lead renewal activities, including gathering underwriting information, developing timelines, coordinating marketing efforts, and presenting recommendations.
• Prepare and deliver client-facing proposals, service plans, stewardship reports, and renewal presentations.
• Identify opportunities to improve client outcomes and support account retention and growth initiatives.
• Mentor and support Risk Analysts and Senior Risk Analysts by providing guidance, feedback, and developmental assistance.
• Maintain required licensing and stay informed regarding industry trends and market developments.
• Maintain confidentiality and adhere to company policies and procedures.
• Other duties as assigned.

Qualifications

• Required Bachelor's degree or equivalent experience.
• 4-7 years of commercial insurance, brokerage, or risk advisory experience.
• Active state insurance license(s), or ability to obtain and maintain licenses.
• Strong relationship management, communication, and consultative skills.
• Demonstrated ability to manage multiple client accounts and competing priorities.
• Professional designations (CPCU, ARM) preferred.
• Additional Requirements: Ability to travel.

Teammate Benefits & Total Well-Being

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies (“Recruiting Vendors”). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself". We think of ourselves as a team, so we have teammates – not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.