Account Manager

Surge Staffing; Columbus (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Surge Staffing is seeking an Account Manager in Columbus, OH, a full-time, permanent role for an experienced sales professional who thrives on building customer relationships, identifying new business opportunities, and supporting business growth. You will manage and grow strategic customer accounts while developing new business within an assigned territory.

The ideal candidate is a strong relationship-builder with industrial sales experience, excellent communication skills, and the ability to

Qualifications

• 3-5 years of outside sales experience required.
• Proven experience in sales, business development, or account management.
• Strong relationship-building and account management skills.
• Excellent verbal, written, and presentation skills.
• Strong mechanical and technical aptitude.
• Ability to understand customer needs and develop effective solutions.
• Strong organizational, time-management, and follow-up skills.
• Ability to analyze data and develop effective account strategies.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Bachelor's degree preferred; equivalent experience considered.
• Valid driver's license and clean driving record.

Responsibilities

• Develop and maintain strong relationships with customers.
• Identify and pursue new business opportunities within an assigned territory.
• Promote and sell industrial products, systems, and services.
• Develop and execute strategies to support sales and business growth.
• Understand customer needs and recommend effective products and solutions.
• Research market trends, customer needs, and competitive activity.
• Coordinate account setup, billing, collections follow-up, and order-related activities.
• Monitor delivery commitments and ensure orders are completed on time.
• Analyze account performance and identify opportunities to strengthen relationships.
• Conduct customer presentations, meetings, and business reviews.
• Maintain accurate customer and account information.
• Follow all company safety policies and procedures.

Skills

Outside sales experience

Sales experience

Customer relationships

Account management

Communication skills

Mechanical aptitude

Solution selling

Time management

Data analysis

MS Office

Education

Bachelor's degree (Business or Engineering)

Driver's license

Job description

Account Manager

Surge Staffing is seeking a motivated, results-driven Account Manager to join our team. This is a full-time, permanent opportunity for an experienced sales professional who thrives on building customer relationships, identifying new business opportunities, and supporting business growth.

As an Account Manager, you will manage and grow strategic customer accounts while developing new business within an assigned territory. The ideal candidate is a strong relationship-builder with industrial sales experience, excellent communication skills, and a proven ability to identify customer needs and provide effective solutions.

What You'll Do

• Develop and maintain strong relationships with new and existing customers
• Identify and pursue new business opportunities within an assigned territory
• Promote and sell industrial products, systems, and services
• Develop and execute strategies to support sales and business growth
• Understand customer needs and recommend effective products and solutions
• Research market trends, customer needs, and competitive activity
• Partner with service, operations, and internal teams to provide exceptional customer service
• Coordinate account setup, billing, collections follow-up, and order-related activities
• Monitor delivery commitments and help ensure customer orders are completed accurately and on time
• Analyze account performance and identify opportunities to strengthen customer relationships
• Conduct customer presentations, meetings, and business reviews
• Maintain accurate customer and account information
• Follow all company safety policies and procedures

What We're Looking For

• 3-5 years of outside sales experience
• Proven experience in sales, business development, or account management
• Strong customer relationship-building and account management skills
• Excellent verbal, written, and presentation skills
• Strong mechanical and technical aptitude
• Ability to understand customer needs and develop effective solutions
• Strong organizational, time-management, and follow-up skills
• Ability to analyze data and develop effective account strategies
• Proficiency with Microsoft Office, including Word, Excel, and Outlook
• Bachelor's degree in Business, Engineering, or a related field preferred; equivalent experience will be considered
• Valid driver's license and clean driving record

Why Join Surge Staffing?

• Full-time, permanent position
• Career growth and advancement opportunities
• Dynamic, team-oriented work environment
• Opportunity to build lasting customer relationships
• Opportunity to make a direct impact on clients and business growth
• Be part of a company dedicated to connecting great people with great opportunities

EQUAL OPPORTUNITY EMPLOYER: Surge Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

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