Account Manager

Formerra; Columbus (OH); Remote; USD 65,000 - 105,000; Full time

Job summary

Formerra is seeking an Account Manager to drive profitable growth within a remote-ready territory based in Central and Northwestern Ohio. You will develop potential target customers, forecast objectives, and build relationships at all management levels to secure Formerra's first and last look.

The role emphasizes problem-solving for customers, energy, enthusiasm, and independent work with limited oversight. You will collaborate with regional teams and maintain CRM data to track progress.

Qualifications

• 5-7 years of sales experience in distribution, manufacturing, or account management.
• Proven ability to develop high, wide and deep customer relationships.
• Strong technical aptitude and knowledge of solutions, materials, and processing.
• Professional presence with excellent verbal and written communication and presentation skills.
• Self-motivated team player with broad market knowledge.

Responsibilities

• Grow profitable revenue within assigned territory through new business development and account expansion.
• Achieve gross margin targets as a percentage of sales.
• Leverage customer-centric selling tools and CRM to manage funnel and revenue forecasts.
• Develop account development plans and maintain relationships with key decision makers.
• Collaborate with regional sales and technical teams to accelerate growth.
• Prepare and execute sales plans, budgets, and expense plans.
• Travel up to 75% for client meetings and events as needed.

Skills

Sales experience

Account management

Relationship building

Communication skills

Education

Bachelor's Degree in Plastics or Polymer Engineering or related

Tools

CRM systems

MS Word

PowerPoint

Excel

Job description

Who We Are

Formerra is a preeminent distributor of engineered materials, connecting the world's leading polymer producers with thousands of OEMs and brand owners across healthcare, consumer, industrial, and mobility markets. Powered by technical and commercial expertise, it brings a distinctive combination of portfolio depth, supply chain strength, industry knowledge, service, leading ecommerce capabilities, and ingenuity. The experienced Formerra team helps customers across multiple industries to design, select, process, and develop products in new and better ways - driving improved performance, productivity, reliability, and sustainability.

Key Capabilities

• Problem-solving mindset, based on ingenuity and backed by a skilled and experienced commercial team that brings differentiated insights across markets including healthcare, consumer, industrial and mobility
• Expansive material portfolio, including engineering thermoplastics and traditional polymers across leading material brands
• Integrated, long-standing relationships with leading, global suppliers
• Unparalleled and highly specialized technical, processing, and design support
• Regulatory-compliant material support and expertise

Position Overview

The Account Manager at Formerra is responsible for developing profitable growth. Primary focus will be development of potential target customers based on a specialization platform. Includes forecasting annual objectives for sales, margins and volume growth. Expectations include the ability to sell at all levels of management and build relationships that ensure Formerra will continue to get the first and last look. Individual must have the ability to assist customers in problem solving to deliver solutions, bring energy, enthusiasm and professionalism to their daily routines. This role requires the individual to perform the function independently with little to no direction and oversight, and effectively interact and influence at the managerial peer level.

Location Requirement

This role is remote; however, applicants must be located within the territory (Central and Northwestern Ohio).

Essential Duties and Responsibilities

• Profitable revenue growth, including robust new business development.
• Achieve stated gross margin targets as a percentage of sales.
• Approach the sales process with a high degree of professionalism and effectiveness by successful utilization of customer centric selling skills and tools, such as use of scorecards, business reviews, EVE tools, high/wide/deep, 5 warning signs, prospecting & new account calls, development of a robust sales funnel, collecting ARs, avoidance of bad debts, cross selling, and effective CRM system management.
• Establish, track, and close new business targets consistent with short- and long-term objectives at designated accounts within the territory.
• Develop contact matrix and establish strong relationships with key decision makers and project facilitators.
• Prospecting and cold calling.
• Develop, execute and manage sales plans, sales budgets, and expense budgets.
• Establish account development plans and network resources up, down and across both the customer's organization and Formerra.
• Deliver the planned results (AOP).
• Develop account relationships, identify opportunities and capture service opportunities at strategic accounts within assigned geography or industry.
• Understand key players, applications, requirements, trends, and needs as well as Formerra's potential and share within the targeted industry. Become an industry and product expert to leverage successes across the industry.
• Coordinate closely with regional sales teams as well as collaborating with the technical area as necessary to accelerate and drive profitable growth through solutions selling to targeted accounts.
• Establish a linkage between the customer's business strategy and Formerra's capabilities.
• Monitor the competition to better understand issues and threats and develop plans to eliminate barriers.
• Implement Formerra's, pricing and market strategies as well as business practices. Negotiate customer contracts and value packages to insure an acceptable return.
• Participate in strategy development, help position the business and develop the offer. Assist in defining the target markets, and commercial strategy.
• Develop written Account Plans for top three strategic accounts including metrics to define annualized sales potential at each account.
• Manage strategic relationships, cultivate new alliances, and monitor competitive activity.
• Create and maintain CRM data and sales statistics as required.

Qualifications

Education Requirements

• Bachelor's Degree required in Plastics or Polymer Engineering, Business, Chemistry, or related discipline or equivalent work experience.

Experience Requirements

• 5-7 years' sales experience in distribution, manufacturing, sales, account management
• Effective development of high, wide and deep relationships
• Complex thinking skills in translating customer needs into solutions.
• Technical aptitude.
• Professional presence, including excellent verbal and written communication and presentation skills.
• Broad knowledge of solutions, materials and processing.
• You have been told you're a self motivated, team player.
• Strong computer skills, proficiency with MS Word, PowerPoint & Excel preferred.

Work Environment

Physical & Social Setting

• Remote: Ability to work independently in a fully remote environment with minimal supervision, demonstrating strong self-motivation and time management.

Travel Requirements

• Willingness to travel up to 75% (or as needed) for client meetings, industry events, or team gatherings.

Disclaimers

#LI-Remote#LI-TP1Disclaimers:

Legal authorization to work in the specified country is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

It is the policy of Formerra that all employees are employed at the will of Formerra for an indefinite period and are subject to termination at any time, for any reason, with or without cause or notice. At the same time, employees may terminate their employment at any time and for any reason.

Equal Opportunity Employer

All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract.