Account Manager

Rent A Center; Cleveland (TN); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

FSA/HSA

Job summary

Rent-A-Center is seeking an Account Manager to oversee a portfolio of rental accounts and deliver exceptional service. You will conduct early-stage collections, complete deliveries and pickups, and maintain showroom standards while driving sales growth.

The role requires a high school diploma and a valid driver’s license, with the ability to lift heavy merchandise and drive a box truck. The position offers full-time hours and weekly pay.

Qualifications

• Strong communication and customer service skills.
• Valid driver’s license with clean record.
• Ability to lift/move merchandise and operate a box truck.

Responsibilities

• Oversee an assigned portfolio of accounts and build relationships.
• Conduct early-stage collections (1–6 days past due).
• Complete deliveries, pickups, and account follow-ups.
• Deliver in-store and in-home white-glove customer service.
• Contribute to sales growth and generate new rental agreements.

Skills

Communication

Customer service

Driver's license

Education

High School Diploma or equivalent

Job description

Ready to do your best work?Interested in a minimum starting hourly rate of $15.00 per hour - $15.30 per hour ?Why should I apply in just a few clicks?Position SummaryIf you’re looking for a career with unmatched earning potential you’ve come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position. This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values.Key ResponsibilitiesOversee an assigned portfolio of accounts while building and maintaining strong customer relationshipsConduct early-stage collections (1–6 days past due) and meet daily/weekly collection standardsMaintain account health and secure payment commitments utilizing account management toolsComplete assigned routes for deliveries, pickups, and account follow-upsDeliver white-glove customer service in-store, over the phone, and in customers’ homesContribute to sales growth and generate new rental agreementsSafely transport, install, and handle merchandiseMaintain showroom standards and company vehiclesAdhere to all company safety and operational guidelinesQualificationsHigh school diploma or equivalentAt least 18 years of ageValid driver’s license with good driving recordStrong communication and customer service skillsPhysical RequirementsAbility to lift and move heavy merchandiseAbility to drive a box truckStanding and driving for extended periods of timeSchedule & Work EnvironmentFull-time, Monday–SaturdaySundays off plus one weekday offPhysically active role requiring lifting, bending, and standingBenefitsRapid growth and advancement opportunitiesWeekly payPaid time offMedical, dental, vision, life & disability insuranceIndustry leading 401(k) with company matchFlexible Spending & Health Savings AccountsSupplemental and voluntary insurance optionsEqual Opportunity EmployerRent-A-Center is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.