Account Manager

Rent A Center; Ahoskie (NC); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision insurance

Job summary

Rent-A-Center is hiring for an Account Manager role focused on managing rental accounts, delivering outstanding customer service, and driving account performance. The position includes completing deliveries, pickups, and early-stage collections while promoting sales growth and maintaining showroom standards.

Ideal candidates will have a high school diploma, be 18+, possess a valid driver's license with a clean record, and demonstrate strong communication and customer service skills.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts and maintain relationships.
• Conduct early-stage collections (1–6 days past due).
• Meet daily/weekly collection standards.
• Complete deliveries, pickups, and account follow-ups.
• Deliver white-glove service in-store, by phone, and at customers’ homes.
• Support sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Driving

Education

High school diploma or equivalent

Job description

Ready to do your best work?Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour ?Why should I apply in just a few clicks?Position SummaryIf you’re looking for a career with unmatched earning potential you’ve come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position. This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values.Key ResponsibilitiesOversee an assigned portfolio of accounts while building and maintaining strong customer relationshipsConduct early-stage collections (1–6 days past due) and meet daily/weekly collection standardsMaintain account health and secure payment commitments utilizing account management toolsComplete assigned routes for deliveries, pickups, and account follow-upsDeliver white-glove customer service in-store, over the phone, and in customers’ homesContribute to sales growth and generate new rental agreementsSafely transport, install, and handle merchandiseMaintain showroom standards and company vehiclesAdhere to all company safety and operational guidelinesQualificationsHigh school diploma or equivalentAt least 18 years of ageValid driver’s license with good driving recordStrong communication and customer service skillsPhysical RequirementsAbility to lift and move heavy merchandiseAbility to drive a box truckStanding and driving for extended periods of timeSchedule & Work EnvironmentFull-time, Monday–SaturdaySundays off plus one weekday offPhysically active role requiring lifting, bending, and standingBenefitsRapid growth and advancement opportunitiesWeekly payPaid time offMedical, dental, vision, life & disability insuranceIndustry leading 401(k) with company matchFlexible Spending & Health Savings AccountsSupplemental and voluntary insurance optionsEqual Opportunity EmployerRent-A-Center is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.