Account Manager

Apex Water and Process; Cincinnati (OH); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off

Job summary

Apex Water and Process in Cincinnati is seeking an Account Manager to cover Cincinnati and the surrounding area. The role focuses on maintaining and expanding the company’s customer base by maximizing profitability of assigned accounts and soliciting new business, using technical knowledge of water treatment to recommend solutions and communicate results to leadership and customers.

You will work onsite at client facilities, travel as needed (approximately 10% outside the region with overnight

Qualifications

• High school diploma or equivalent.
• General knowledge of cooling tower systems, steam generation, and closed-loop water systems.
• Prior work experience in a technical sales role.
• Strong communication and customer service skills; explain technical concepts clearly.
• Mechanical and technical aptitude; diagnose and resolve issues efficiently.
• Willingness to be trained in equipment installation, commissioning, and repair at customer sites.
• Microsoft Word, Excel and PowerPoint proficiency.

Responsibilities

• Manage existing customer base and grow territory with leadership support.
• Sell and support water treatment products/services for boiler, cooling, RO, process, and drinking water systems at various sites.
• Work onsite to ensure water treatment programs operate within optimal ranges.
• Assist with chemical feed and inventory management.
• Participate in delivery, installation, commissioning and repair of systems at customer sites.
• Maintain professional image and provide sound water treatment recommendations; stay current with training.

Skills

Technical sales

Customer service

Communication

Education

Bachelor’s degree in Engineering/ Chemistry or related field

Tools

Microsoft Word

Excel

PowerPoint

Job description

Account Manager – Cincinnati and Surrounding Area

WHY APEX WATER AND PROCESS?

Apex Water and Process is a trusted leader in water and process management, delivering integrated solutions of chemistry, equipment, automation and services to help industries reduce costs, maximize efficiency, stay compliant, and optimize sustainability. We simplify water and process challenges for customers with expert support, seamless solutions, and fast problem-solving, so they can focus on running safe, efficient, and sustainable operations. We’re a fast-growing company with a vibrant, team-oriented culture, committed to delivering exceptional customer service and fostering long-term partnerships. At Apex, you’ll find ample opportunities for professional growth and development in a supportive environment. Plus, we offer competitive compensation, a robust benefits package, and as a new full-time team member, you’ll start accruing paid time off from day one!

Job Summary

We are seeking an Account Manager to join our team and cover Cincinnati and the surrounding area! The primary function of the Account Manager will be to maintain and expand the Company’s business base by maximizing the profitability of assigned customer accounts and also helping the Company grow by soliciting new business. The Account Manager will use their sales expertise and technical knowledge about the water treatment industry to recommend and apply basic water treatment applications and solutions, as well as communicate program results to Company leadership and customers.

If you're looking to join a growing company where you can apply your water treatment knowledge, get out in the field, and make a real impact - Team Apex is the place for you!

Essential Job Responsibilities

• Manage existing customer base and grow territory with the help of the leadership team
• Interact with site personnel in various departments to sell and support Company's water treatment products and services for boiler, cooling, RO, process, and drinking water systems at numerous customer locations in a number of industries
• Work onsite at customer locations to provide routine, day-to-day service to determine water treatment program is operating within optimal ranges
• Assist with chemical feed and inventory management
• Participate in delivery, installation, commissioning and repair of systems at customer sites
• Manage and place orders, track inventory and usage of product at each customer site and serve as the general face of the Company to assigned customer base
• Deliver value to customer base by conducting routine service and business reviews, as clear and consistent communication with customers is a key component of the Company’s culture
• Project professional image of the Company through a positive and helpful attitude and punctual and reliable attendance at all times
• Maintain professional and technical knowledge in order to provide sound water treatment recommendations to customers; continuously strive for professional improvement by taking advantage of the Company’s continuous online training and mentorship opportunities
• Be a team player and mentor to the team
• Local travel is expected and ongoing, including approximately 10% of travel outside of assigned region, which will involve overnight stays
• Keep vehicle in good operating condition and keep up with recommended maintenance as needed.
• Adhere to and support all safety policies and guidelines
• Perform other duties as assigned

Required Qualifications

• High school diploma or equivalent
• General knowledge of cooling tower systems, steam generation, and chilled/hot/process water closed-loop systems
• Prior work experience in a technical sales role
• Strong communication and customer service skills with the ability to explain technical concepts to non-technical clients and stakeholders
• Mechanical and technical aptitude with the ability to diagnose and resolve technical issues efficiently
• Ability and willingness to be trained in on and perform equipment installation, commissioning, and repair at customer sites
• Knowledge of Microsoft Word, Excel and PowerPoint and ability to learn internal business systems
• Ability to work independently and effectively plan, organize and execute activities
• Ability and willingness to physically provide service at customer facilities within a wide range of environments; must be able to lift a minimum of 50lbs. without assistance
• Valid driver’s license and willingness to abide by Company standards for operating a motor vehicle
• Ability and willingness to be away from home for overnight travel 2-4 nights/month

Preferred Qualifications

• Bachelor’s degree in Engineering, Chemistry or other relevant field of study
• Past work experience in technical sales and service in industrial water treatment or specialty chemicals industry
• Familiarity with water treatment industry regulations and standards
• Advanced certifications or training in water treatment technologies

Compensation & Benefits

The anticipated base salary range for this position is $80,000 to $110,000 annually, depending on qualifications and experience.

We also offer a comprehensive benefits package including medical, dental, vision, 401(k) with company match, and paid time off.

An offer of employment at Apex Water and Process is subject to a pre-employment background check, physical and drug screen.

EOE Statement

Apex is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, disability status, or any other federal, state, or local protected class.