Account Manager

Sievo; Chicago (IL); Hybrid; USD 110,000 - 130,000; Full time

Benefits offered by this job

Unlimited PTO

Medical/Dental/Vision Insurance

FSAs/HSAs

Disability insurance

Life Insurance/AD&D

401k with a 4% match

Home office stipend

Employer Stock Option Program

Job summary

Sievo in Chicago, IL is hiring an Account Manager to grow our procurement analytics SaaS by deepening client use, guiding commercial decisions, and delivering exceptional experience across global enterprise accounts. You’ll own contracts and drive upsell initiatives while building long‑lasting client partnerships.

You will manage a portfolio of 15–25 clients, engage with CxOs and super users, and collaborate with delivery and product teams to maximize value.

Qualifications

• 5+ years in account management, customer success, B2B SaaS sales or procurement.
• Experience managing complex enterprise accounts with multiple senior stakeholders.
• Strong grasp of procurement processes and/or procurement tech.
• Proven ability to influence at CxO level.
• Strong English communication; other languages a plus.

Responsibilities

• Own a portfolio of 15–25 global enterprise clients.
• Ensure exceptional customer experience and retention.
• Lead upsell and cross-sell initiatives with procurement, IT, ESG, and finance stakeholders.
• Partner closely with different levels, from CxOs to super users to drive adoption and value.

Skills

Account management

B2B SaaS sales

CxO engagement

English proficiency

Stakeholder management

Job description

We are Sievo – the leading procurement analytics SaaS company founded in Finland. We help the largest companies in the world, household brands like Levi’s, Zurich and Mondelez, understand their procurement data, make data-driven decisions, reduce emissions, drive supply chain resilience, and beyond! Each year, we process over 2% of the world’s total spend. Pretty cool, right?

At the core of our success are talented people from all over the world with different backgrounds and perspectives. Our +400 Sievonians are based across Helsinki, Chicago, Bucharest and London. Our core values are caring, exceeding, and honesty, and these values make us grow bigger and better, not bigger and bitter.

Now you have the opportunity to make an impact as our new Account Manager in a global setting that offers Procurement Analytics SaaS solutions to customers such as Becton Dickingson, Levi’s, Mars, Zurich and many others.

Client success makes you tick, and you're ready to take action. As an Account Manager, you'll drive growth by exceeding client expectations and deepening their use of our solutions — with full commercial and contractual ownership of your accounts. You thrive when your clients and team succeed, you have the confidence to guide CxOs in their decision-making, and the same service mindset when working with super users. You're known for building long-lasting relationships and bringing out the best in the people around you. At Sievo, you'll be supported by a team of delivery and product experts — and given real room to grow. We're not here for short-term wins, and neither are you.

As a Account Manager, you will:

• Own a portfolio of 15–25 global enterprise clients
• Ensure exceptional customer experience and retention
• Lead upsell and cross-sell initiatives with procurement, IT, ESG, and finance stakeholders
• Partner closely with different levels, from CxOs to super users to drive adoption and value

You’ll collaborate with a high-performing team and be supported by Sievo’s delivery and product experts.

What we’re looking for:

Experience & Skills

• 5+ years in account management, customer success, B2B SaaS sales — or a procurement career with an appetite for commercial work and client relationships
• Experience managing complex enterprise accounts or projects with multiple senior stakeholders
• Strong grasp of procurement processes and/or procurement technology
• Proven ability to influence and engage at CxO level
• Strong communication skills in English (other languages, especially Spanish, a plus)
• Tech-savvy, with a quick grasp of complex software

Mindset & Approach

• Strategic, client-first thinker with a drive to exceed expectations
• Confident and consultative in complex discussions
• Independent and proactive with a bias for action
• Excited by global business and occasional travel (up to 30 days/year)

Benefits & Compensation:

• Unlimited PTO (minimum 25 days off per year, up to 4 consecutive weeks off)
• Medical, dental and vision insurance plans
• FSAs, HSAs
• Short-Term & Long-Term Disability insurance
• Life Insurance / AD&D
• And more electable benefits!
• 401k with a 4% match
• Home internet, mobile phone plan, and home office stipend
• Employer Stock Option Program

Sievo has its roots in Nordic work culture which focuses on honesty, transparency, and self-responsibility. We provide a flexible work environment that respects and values work-life balance and being yourself.

Salary Range: $110,000 - $130,000 OTE

Work Type: Hybrid, based in Chicago, IL

Salary will be determined at the conclusion of the interview process based on your skills and experience.

If you have any questions regarding the role, contact Alexander Duray (alex(at)sievo.com)

At Sievo, we celebrate and support differences and strive to create a culture where everyone feels valued and included. As an Equal Opportunity Employer, we do not discriminate against any individual in hiring or employment based on gender, gender identity or expression, age, ethnic or national origin, nationality, language, religion or belief, opinion, disability, state of health, sexual orientation or other personal reasons.