Account Manager

ABM industries; Charlotte (NC); On-site; USD 61,000 - 75,000; Full time

Benefits offered by this job

Training

Benefits package

Job summary

ABM Industries in Charlotte, NC is seeking an Account Manager to oversee facilities operations and client relationships. This role acts as the primary liaison between clients and operations teams to maintain service excellence and contract compliance while driving financial performance.

The position requires 5-10 years in the janitorial field, MVR clearance, and successful drug testing/CRC checks. Schedule is Mon-Fri, 7:00 AM - 4:00 PM EST, with a comprehensive benefits package offered.

Qualifications

• 5-10 years in the janitorial field.
• MVR clearance required.
• Drug test / CRC pass may be required.

Responsibilities

• Oversee facilities operations and client relationships.
• Serve as liaison between clients and operations teams to maintain high customer satisfaction.
• Ensure service excellence and contract compliance while achieving business objectives.
• Monitor safety performance and financial results; support budgets and cost controls.
• Coordinate staffing, scheduling, and project work for multiple sites.

Skills

Client relationships

Facilities operations

Team leadership

Tools

Excel

Word

PowerPoint

Job description

The Account Manager is responsible for overseeing facilities operations and client relationships. This position ensures service excellence, contract compliance, employee engagement, safety performance, and financial results. The Account Manager serves as the primary liaison between clients and operations teams, working to maintain high customer satisfaction while achieving business objectives.

Compensation: $68,000.00 per year salary (U.S. Dollars)

The pay listed is the salary range for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

Schedule: Monday - Friday from 7:00AM - 4:00PM EST

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit Annual Benefits-Staff and Management

• Training
• Staffing
• Inventory control
• Budgets
• Inspection and Swaps
• Scheduling of Floor projects
• Support for your 4 managers.
• TMG and E-Pay
• Tracking of team members hours
• Order supplies
• Tracking PTO for your team members
• Documentation on employees' work performance
• Work on bids.
• Interface with different vendors.
• Must pass ABM MVR
• Drug test
• Pass CRC
• Managed 100 or more employees
• Computer skills (Excell, word, power point)
• Shift times Monday - Friday from 6:30am 4:00pm
• At least 5-10 years in the janitorial field.
• Once a quarter visit your 3 rd shift.