Account Manager

Advanced Instruments, LLC; Boston (MA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive 401k company match

Bonus Program

Generous PTO and paid holidays

Professional development

Flexible work arrangements

Job summary

A leading bioprocessing solutions provider is seeking a proactive Account Manager to support biotech and biopharma organizations. This remote role is based in Boston or New England, focusing on driving growth by fostering customer relationships and optimizing workflows. We require 10 years of relevant experience and offer competitive benefits, including a 401k match and hybrid work arrangements.

Qualifications

• 10 years of experience working with biotech and biopharma customers.
• Background in GMP environments and knowledge of bioprocessing workflows.
• Proven experience selling capital equipment in complex environments.
• Excellent written and verbal communication in English.

Responsibilities

• Promote and sell the Osmo Bio portfolio in your assigned territory.
• Achieve sales goals and drive pipeline growth with leadership.
• Build strong relationships with existing customers for satisfaction.
• Replace outdated equipment and upsell consumables and services.
• Lead proactive outreach to identify, qualify, and convert opportunities.
• Educate customers on our value and close new business.

Skills

Sales excellence

Technical communication

Relationship building

Entrepreneurial mindset

Proficiency in MS Office

CRM (Salesforce)

Excel/PowerPoint/Word

Driver's license

Territory management

Entrepreneurial mindset

Tools

Salesforce.com

Job description

About the Role

Ready to make a measurable impact in bioprocessing? Advanced Instruments is hiring a self-driven, energetic, and proactive Account Manager to join our Osmo Bio team, working remotely in the Boston or New England area. In this high-impact role, you’ll be the face of our osmolality solutions, partnering with leading biotech and biopharma organizations to help them optimize workflows and accelerate innovation. You’ll drive revenue growth by supporting existing customers, expanding into new departments, and converting fresh opportunities—while building lasting relationships rooted in trust, value, and technical expertise.

From hands-on training to strategic account planning, you’ll engage directly with users and decision-makers, ensuring satisfaction and long-term success. If you’re passionate about science, thrive in a consultative sales environment, and want to be part of a team that’s shaping the future of life sciences, we’d love to hear from you.

Your Day-to-Day Impact

• Promote and sell the Osmo Bio portfolio in your assigned territory
• Achieve quarterly and annual sales goals and drive pipeline growth in partnership with leadership
• Build strong relationships with existing customers to ensure satisfaction, ongoing training, and expansion into new departments
• Replace outdated equipment and upsell consumables and services aligned with customer needs
• Lead proactive outreach and prospecting efforts to identify, qualify, and convert new opportunities
• Educate potential customers on our value, build strategies to displace competitors, and close new business

What You’ll Bring

• 10 years of experience working with biotech and biopharma customers
• Background in GMP environments and strong knowledge of bioprocessing workflows
• Proven experience selling capital equipment into complex environments with multiple stakeholders
• Strong verbal and written communication skills, both technical and commercial
• Comfortable working in English in both written and spoken formats
• Passion for both sales excellence and scientific impact
• Entrepreneurial mindset with a proactive, self-directed approach to territory management
• Proficiency in Microsoft Excel, PowerPoint, Word, and experience using CRMs (ideally Salesforce.com)
• Valid driver’s license and ability to travel up to 50%

What’s in it for you?

• Competitive 401k company match
• Bonus Program, Generous PTO and paid holidays
• Hybrid and flexible work arrangements
• Professional development, engagement and events
• Company marketplace for lunch and snacks!

EEO Statement

Advanced Instruments takes pride in being an equal opportunity employer committed to hiring a diverse and inclusive workforce. As a part of our commitment to a diverse and inclusive workforce, Advanced Instruments will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.