Account Manager

Publicis Groupe; Boston (MA); Hybrid; USD 75,000 - 115,000; Full time

Benefits offered by this job

medical coverage

dental

vision

disability

401K

parental and family care leave

family forming assistance

tuition reimbursement

flexible time off

Job summary

Publicis Groupe in Boston, MA is seeking an outstanding Account Manager to win client trust, inspire junior staff, and juggle multiple pieces of business. You will manage Account Executives and contractors, deliver leading client service results, and oversee various digital marketing initiatives.

You will strengthen client relationships, understand their teams and markets, and act as a brand ambassador across departments while coaching talent and aligning with revenue goals.

Qualifications

• Four years of college education and five to seven years of agency experience.
• Strong digital marketing knowledge and client service skills.
• Excellent communication, leadership, and presentation abilities.

Responsibilities

• Manage Account Executives and independent contractors to deliver client results.
• Strengthen client relationships and oversee multiple digital marketing projects.
• Coach and develop team members; drive growth and performance.
• Communicate clearly across departments and manage expectations.
• Understand client products, markets, and marketing objectives.

Skills

Marketing

Agency experience

Digital marketing

Analytical skills

Strategic thinking

Time management

Leadership

Communication & presentation

AI tools familiarity

Education

Bachelor's degree

Tools

AI tools (ChatGPT, Google Gemini, DALL·E, Midjourney)

Job description

Company description

Present in over 100 countries and employing nearly 80,000 professionals, Publicis Groupe is the third largest communications group in the world. Publicis Groupe is listed on the Euronext Paris [FR0000130577] and is part of the CAC 40 index. Active across the entire value chain, Publicis Groupe offers its major clients a transversal, unified and fluid model allowing them access to all the Groupe’s tools and expertise around the world through the mantra "The Power of One.”

Overview

We’re looking for an outstanding Account Manager – someone who can win the hearts of clients, inspire junior staff, and skillfully juggle multiple pieces of business. Sounds like you? Read on.

Responsibilities

Day to day, your role will include:

You’ll manage Account Executives and independent contractors, pump out leading client service results, and oversee multiple pieces of digital marketing business. Day to day, your role includes:

• Strengthening our relationship with the clients, becoming their go-to resource – you’ll win them over by asking the right questions, agilely leading insightful, real-time dialogue, and being a visible and influential presence among their senior management
• Displaying a firm understanding of the client team’s structure, hierarchy, and political realities
• Knowing all there is to know about the client’s productor service, the market, and its consumer – and understanding the marketing objectives in terms of sales, market-share, and competitor products
• Acting as an ambassador for the brand, internally and externally
• Helping the client promote work within their company and, when appropriate, the broader marketplace
• Creating dependable, organized, and clear communications at all levels and across all departments
• Steering actionable briefs and presenting work confidently and persuasively
• Managing client and agency team expectations, day in and out, and helping clear roadblocks to success
• Developing team members by coaching, training, and identifying areas of growth
• Overseeing various production stages and ensuring adequate resources
• Understanding the larger financial picture and impacts on contribution margins/revenue targets

Qualifications

We’re looking for a talented Account Manager with impressive work experience, which typically includes:

• An unwavering passion for marketing, and an unstoppable drive to bring the best work to life
• Four years of college education and five to seven years of experience, preferably at a creative agency
• Impressive expertise in the digital world – you keep a pulse on what’s happening, and you offer smart POVs on how businesses should adapt accordingly
• Excellent analytical skills and strategic thinking – you’re strong on both IQ and EQ, as adept at reading data for insights as you are at reading clients for feedback
• Effective time-management, impeccable organization, and the flexibility to adapt quickly to changes
• Proven leadership and management training – you’re known for your ability to coach and develop talent, inspire and drive change, and bring varied groups together to collaborate effectively
• Amazing communication and presentation skills – you’re articulate, straightforward, and engaging
• Familiarity with prompt-based interaction and commonly used generative AI tools (e.g., ChatGPT, Google Gemini, DALL·E, Midjourney) is a plus, especially for tasks like ideation, research, or content generation.

Additional information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive.

• medical coverage
• dental
• vision
• disability
• 401K
• parental and family care leave
• family forming assistance
• tuition reimbursement
• flexible time off

Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [e-mail].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: USD $75,050.00 - USD $115,024.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 10/15/2026.