Account Manager

Baker Hughes; Austin (TX); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical benefits

Life insurance

Disability coverage

401(k) plan

Well-being support

Job summary

Baker Hughes in Austin, TX is seeking an Account Manager to drive value by combining technical expertise with strategic account management. You will support refinery chemical programs, coordinate cross-functional teams, and deliver commercial outcomes while maintaining strong customer relationships.

You will work with field operations and commercial teams to ensure service quality, safety, and compliance, while identifying opportunities that add value for customers and Baker Hughes.

Qualifications

• Experience in refinery operations, downstream chemicals, process treatment, or industrial service delivery.
• Strong communication, teamwork, and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced, customer-facing environment.
• Sound analytical and problem-solving abilities to support chemical program performance.
• Able to support both commercial sales activities and technical field operations.

Responsibilities

• Build long-term relationships by effective account management and understanding customer needs.
• Coordinate with cross-functional teams to drive projects and technical sales initiatives.
• Prepare and deliver business reviews and technical presentations to customers and leadership.
• Manage day-to-day operations of refinery chemical programs and service delivery.
• Support technicians and account representatives to ensure accurate execution of chemical applications.
• Maintain compliance with Baker Hughes Sales & Service Standards at key accounts.
• Communicate effectively with customer teams and internal partners.

Skills

Relationship building

Customer facing

Cross-functional

Communication

Technical sales

Job description

Account Manager

Driving Customer Value Through Technical Expertise, Sales Support & Operational Excellence

Do you enjoy partnering with customers to deliver innovative chemical solutions that enhance refinery performance?

Are you motivated by the opportunity to build trusted relationships, solve complex operational challenges, and drive commercial success?

Baker Hughes is a global energy technology company operating in more than 120 countries. Within our OFSE – Process Solutions – Chemicals (NAL Downstream) business, we deliver high‑performance chemical solutions and technical services that support safe, reliable, and efficient refinery operations. Our teams work closely with customers to optimize performance, reduce risk, and drive continuous improvement.

Partnering with the best

Fueling your passion

As an Account Manager, you will play a key role in supporting customer accounts, executing chemical program performance, and enabling commercial success. You will help strengthen account relationships, coordinate technical service delivery, and contribute to identifying new opportunities that add value for the customer.

You will support both field operations and commercial activities to ensure compliance, quality of service, and effective communication between customer teams and internal stakeholders.

As an Account Manager, you will be responsible for:

• Building long‑term relationships by providing effective account management and understanding customer operational and business needs.
• Identifying, coordinating, and collaborating with cross-functional teams to drive projects, technical sales initiatives, and innovative customer solutions.
• Preparing and delivering business reviews and technical presentations to customers, leadership, and internal teams.
• Managing day‑to‑day operations of refinery chemical programs, including service activities, delivery systems, and performance monitoring.
• Supporting technicians and account representatives to ensure accurate execution of chemical applications and service standards.
• Demonstrating strong communication skills and the ability to build trust with both customer teams and internal business partners.
• Ensuring full compliance with Baker Hughes Sales & Service Standards at key customer accounts.

To be successful in this role you will:

• Have experience in refinery operations, downstream chemicals, process treatment, or industrial service delivery.
• Have demonstrated strong communication, teamwork, and relationship‑building skills.
• Have the ability to manage multiple priorities in a fast‑paced, customer‑facing environment.
• Have sound analytical and problem‑solving abilities to support chemical program performance.
• Have been able to support both commercial sales activities and technical field operations effectively.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

Working with us

At Baker Hughes, we believe our people are our greatest strength. We foster an inclusive and collaborative environment where employees are encouraged to grow, innovate, and excel.

Working for you

Our innovations have transformed the energy industry for over a century. To continue progressing, we look for individuals who embrace change and contribute to building the future.

What You Can Expect

We offer a comprehensive rewards package, including:

• Work-life balance and well‑being support
• Competitive medical and health benefits
• Life insurance and disability programs
• Financial savings and investment programs
• Additional elective or voluntary benefits

This position requires valid work authorization in the country of employment. The employer is unable to sponsor work authorization for this role at any time.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

The Baker Hughes internal title for this role is: Sales Specialist - Sales Enabler

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.