Account Manager

Rent-A-Center; Attleboro (MA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Rapid growth and advancement opportunities

Weekly pay

Paid time off

Medical, dental, vision, life & disability insurance

Industry leading 401(k) with company match

Flexible Spending & Health Savings Accounts

Supplemental and voluntary insurance options

Job summary

Rent-A-Center is seeking an Account Manager in Attleboro, Massachusetts. This full-time position offers unparalleled career growth opportunities where most managers started from this role. Responsibilities include managing rental accounts, ensuring customer satisfaction, and adhering to safety guidelines.

Qualifications include a high school diploma, strong customer service skills, and a valid driver’s license. Enjoy benefits such as weekly pay, paid time off, and a leading 401(k) plan with a company match.

Qualifications

• Must be at least 18 years of age.
• Valid driver’s license with a good driving record.

Responsibilities

• Oversee assigned accounts and customer relationships.
• Conduct early-stage collections and maintain account health.
• Deliver excellent customer service both in-store and over the phone.

Skills

Strong communication skills

Customer service skills

Education

High school diploma or equivalent

Job description

Ready to do your best work?

Position Summary

If you’re looking for a career with unmatched earning potential you’ve come to the right place. 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position. This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values.

Key Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Qualifications

• High school diploma or equivalent
• At least 18 years of age
• Valid driver’s license with good driving record
• Strong communication and customer service skills

Physical Requirements

• Ability to lift and move heavy merchandise
• Ability to drive a box truck
• Standing and driving for extended periods of time

Schedule & Work Environment

• Full-time, Monday–Saturday
• Sundays off plus one weekday off
• Physically active role requiring lifting, bending, and standing

Benefits

• Rapid growth and advancement opportunities
• Weekly pay
• Paid time off
• Medical, dental, vision, life & disability insurance
• Industry leading 401(k) with company match
• Flexible Spending & Health Savings Accounts
• Supplemental and voluntary insurance options

Equal Opportunity Employer

Rent-A-Center is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race, religious creed, color, national origin, ancestry, physical or mental disability, genetic information, sex, gender, age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.