Account Manager

Jobtailor; Annapolis (MD); Hybrid; USD 120,000 - 150,000; Full time

Job summary

Jobtailor in Annapolis, MD is seeking a Senior Manager of Value-Based Care Partnerships to lead account relationships across financial, quality, and clinical performance domains. You will drive improvements in population health, care management training, HEDIS and STARs outcomes, and operational enhancements.

You will use data analytics to monitor practice performance, develop project plans to achieve objectives, and train office staff and physicians on processes and technologies, aligning with

Qualifications

• 5 years of executive-level communication experience.
• Demonstrated knowledge of value-based care contracts across patient types.
• 6–8 years in practice management, project management, account management with analytics.
• Ability to be onsite 2–3 days a week in Maryland and Delaware.

Responsibilities

• Own the account relationship across domains including financial performance, quality management, and population health.
• Utilize data analytics tools to monitor practice performance against key objectives.
• Develop project plans to ensure organizational objectives are achieved.
• Assist in training office staff and physicians on processes and technologies.
• Provide contract goals and performance updates at multiple levels to align objectives.
• Develop and nurture relationships with physicians, providers, and system executives.
• Coordinate with stakeholders to develop executive-facing presentations and memos.
• Advise leadership by surfacing core issues affecting performance.
• Adapt to evolving needs and take on additional duties as necessary.

Skills

Executive communication

Value-based contracts

Project management

Analytical problem solving

Practice management

Healthcare analytics

Tools

Data analytics tools

Job description

• Own the account relationship across various domains, including financial performance and outlook, quality management, clinical management, population health, care management training, HEDIS and STARs performance, and operational enhancements.
• Utilize data analytics tools to monitor and communicate practice performance against key objectives and strategic plans.
• Develop project plans to ensure key organizational objectives are achieved.
• Work to assist in training office staff and physicians & providers (in coordination with Aledade's Value Based Care Curriculum) on processes and technologies. Provide continual assessment of practice’s and staff’s training needs.
• Provide contract goals and current performance at the organizational, site and/or provider levels to ensure aligned understanding of VBC contracts goals and objectives. Communicate outcomes oriented overviews of performance initiatives to convey organizational impact.
• Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support and enhance financial and quality performance across performance metrics.
• Coordinate with internal and external stakeholders to develop recurring executive-facing presentations and memos as needed.
• Advise central leadership by proactively surfacing hearts of the problem to practice performance.
• Adapt to evolving organizational needs and priorities by taking on additional duties as necessary.

Requirements

• 5 years of experience with executive level communication - written and verbal
• Demonstrated knowledge of value based care contracts across all patient types
• Minimum 6-8 years of experience with relevant competencies including practice management, project management, account management, analytical problem solving, and strategic insight using healthcare analytical skills.
• Ability to be at an onsite location anticipated 2-3 days a week in Maryland and Delaware (subject to practice needs).

Core Competencies

Demonstrates expertise in value-based care contracts, project management, and analytical problem-solving, while effectively communicating with executive stakeholders. Proven ability to develop training programs and enhance practice performance through strategic insights and relationship management.

Highest-signal resume keywords

• Value Based Care Contracts
• Project Management
• Analytical Problem Solving
• Executive Level Communication
• Practice Management

ATS Optimization Keywords

Soft Skills

• Relationship Management
• Training Development
• Strategic Insight

Industry Keywords

• Financial Performance
• Quality Management
• Clinical Management
• Population Health
• Care Management Training
• HEDIS
• STARs Performance
• Operational Enhancements

Tools & Technologies

• Data Analytics Tools