Account Manager

Bay Alarm Company; Anaheim (CA); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Paid Training

Mileage Reimbursement

Alarm System Purchase Plan

Employee Discounts

401(k) with company match

Job summary

Bay Alarm Company is seeking a sales-oriented professional to generate leads for new systems for inactive/dead accounts. Depending on performance, you may also sell alterations and additions to existing customers and provide general customer assistance.

Responsibilities include processing upgrades and renewals, meeting with customers to ensure satisfaction, resolving issues, and following up to maintain or expand the customer base. Strong communication and organizational skills are required.

Qualifications

• 1-2 years sales or customer service experience required.
• High school diploma or equivalent required.
• 1-2 years post-high school education preferred.
• Effective sales, customer service, and communication skills required.
• Intermediate Word and basic Excel knowledge required.
• Superior organizational and follow up skills required.
• Ability to work independently and be resourceful and creative.
• Typing 35-40 wpm required.
• Valid Driver's License and clean driving record required.
• Pre-employment screening required.

Responsibilities

• Process alterations, additions, conversions, rate increases, upgrades and renewals.
• Meet with customers proactively to ensure satisfaction.
• Resolve problems and answer questions in a manner agreeable to the company and customer.
• Contact discontinuing customers to maintain account or sign new accounts with new tenants/owners.
• Perform other miscellaneous duties as assigned.

Skills

Sales

Customer service

Communication

Organizational skills

Independent work

Follow-up

Typing speed

Education

High school diploma or equivalent

1-2 years post-high school education preferred

Tools

Word

Excel

Job description

$60k Base Salary + Uncapped Commission & Bonuses

Description

Position Summary: Generate Leads for new systems for inactive/dead accounts, in some situations may be assigned to sell alterations and additions to existing customers and offer general customer assistance.

Responsibilities:

• Process alterations, additions, conversions, rate increases, upgrades and renewals.
• Meet with customers proactively to ensure they are satisfied.
• Resolve problems, discrepancies and answer questions in a manner agreeable to the company and the customer.
• Make contact with discontinuing customers in order to maintain account or sign new account with new tenants/owners.
• All other miscellaneous responsibilities and other duties as assigned.

Qualifications:

• 1-2 years experience in sales or customer service required.
• High school diploma or equivalent required.
• 1-2 years post-high school education preferred.
• Effective sales, customer service, and communication skills required.
• Intermediate Word and basic Excel knowledge required.
• Superior organizational and follow up skills required.
• Ability to work independently and to be resourceful and creative required.
• Miscellaneous office skills required.
• Typing 35-40wpm required.
• Valid Driver's License and clean driving record required.
• Final applicant will need to have the ability to pass a pre-employment screening process.

Join the Bay Alarm Family!

Come start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family-owned company we value work life balance. 15% of our employees have been with Bay Alarm for 15+ years! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington.

All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.

We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match.

Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.

Highlights Include:

• Paid Training and a Clearly Defined Career Path
• Mileage Reimbursement
• Alarm System Purchase Plan and Employee Discounts

This Company is an EqualOpportunity Employer, and does not discriminate on the basis of race, gender,ethnicity, religion, national origin, age, disability, veteran status, or onany other basis prohibited by law. Information on race, gender and nationalorigin will only be used for statistical and recordkeeping purposes and willnot be used in making any employment decisions. All information provided willbe kept separate from your expression of interest. Providing this informationis strictly voluntary, and you will not be subjected to any adverse action ortreatment if you choose not to provide this information. If you do not chooseto answer these questions, we ask that you select "Decline toIdentify" for each question. Thank you for your voluntary cooperation.

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