Account Manager

LandCare LLC; Anaheim (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Team based profit sharing program

401K with company match

Company-provided vehicle

Medical, dental, and vision coverage

Paid Time Off + holidays

Formal training and development program

Job summary

A facilities services company in Anaheim is seeking a Client Relationship Manager to enhance customer satisfaction and drive new business development. The role includes managing client relationships and leading networking initiatives. Candidates should have strong communication and problem-solving skills, and experience in customer service. This full-time position offers a competitive salary range of $65,000-$90,000 based on experience, along with a comprehensive benefits package.

Qualifications

• Experience in customer service and retention focused on client needs.
• Strong communication skills for service delivery.
• Demonstrated ability to cultivate business relationships.

Responsibilities

• Drive customer satisfaction and retention.
• Identify new business opportunities and prospects.
• Participate in and lead networking events.

Skills

Customer satisfaction

Communication

Problem solving

Leadership

Job description

This range is provided by LandCare LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $90,000.00/yr

*This role has the option of reporting to either of our Orange County offices, please specify the city you reside in on your application*

THE POSITION

This position is a high impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with each of our clients. This person will manage existing client relationships, new customer development, and new networking opportunities within the industry.

WHAT YOU WILL BE DOING

Client Service and Retention

• Drive customer satisfaction and retention by understanding the individual needs of our customers
• Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving
• Promote high standards for customer service, safety, and LandCare's culture and core values in a positive team environment
• Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions
• Maintain LandCare's Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives are accurately and appropriately priced

New Business Development

• Identify new business opportunities by cultivating and maintaining business relationships with existing customers
• Actively prospect for potential clients and pursue new business relationships
• Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare

Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members:

• Team based profit sharing program
• 401K for all employees with 3.5% company match
• Company-provided vehicle
• Medical, dental, and vision coverage
• Paid Time Off Policy + 9 corporate holidays
• Formal training and development program

This opportunity has a base range that represents a full-time annual salary of $65,000-90,000 (commensurate with experience).

Seniority level

Associate

Employment type

Full-time

Job function

Sales and Business Development

Industries

Facilities Services