Account Manager

Escode; Alpharetta (GA); On-site; USD 80,000 - 120,000; Full time

Job summary

Escode is seeking a Senior Account Manager in Alpharetta, Georgia to engage with high-value clients and drive strategic growth. You'll be responsible for building and maintaining relationships with client organizations, leading discovery calls, and identifying new business opportunities. A deep understanding of client strategies and the technology industry is essential. The role supports flexible working and emphasizes diversity, mentorship, and career growth. Join us to contribute to safeguarding mission-critical software and enhancing business resilience.

Qualifications

• Ability to influence senior stakeholders internally and externally.
• Deep understanding of client strategies.
• Proactive and focused on delivering strategic value.

Responsibilities

• Build and maintain senior-level client relationships.
• Lead strategic discovery calls with key stakeholders.
• Identify and qualify new business opportunities.

Skills

Client-centric approach

Strategic forecasting

Sales methodologies

Stakeholder engagement

Technology knowledge

Account planning

Tools

Salesforce.com

LinkedIn

Job description

Role Purpose

As a Senior Account Manager in our core sales division, you’ll play a pivotal role in helping organisations protect their digital assets. You’ll lead strategic engagement across a portfolio of high‑value clients, uncovering opportunities and aligning our Software Resilience solutions with their business continuity needs. Your work will directly contribute to safeguarding mission‑critical software and ensuring business resilience for global clients.

Key responsibilities

• Build and maintain senior‑level relationships across client organisations, including ExCom and board‑level stakeholders.
• Lead strategic discovery calls with key stakeholders to understand business strategies and continuity plans.
• Identify and qualify new opportunities, close business, and support revenue growth for NCC Group.
• Expand your account base by targeting new contacts in key verticals.
• Develop and execute detailed account plans to maximise growth and retention within your account base.
• To be present to members within the sales management team on a pre‑agreed basis.
• Achieve defined targets and proactively report accurate forecasts.
• Utilise business systems including the CRM (Salesforce.com) to manage account activity, pipeline, and forecasting while ensuring data accuracy and completeness to support business visibility and reporting.
• Collaborate cross‑functionally with Technical Delivery, Contracts, Legal and Finance.
• Leverage marketing resources to enhance client engagement.

What You Bring

• Strategically engage and influence senior stakeholders internally and externally.
• Client‑centric with a deep understanding of client strategies and ability to align tailored value propositions.
• Proficient in strategic forecasting and enterprise‑level account planning.
• Upholds professional integrity and engagement protocols in high‑stakes interactions.
• Proactive, driven, and focused on delivering strategic value.
• Brings expertise in recognised sales methodologies for full‑cycle sales management, enabling consistent execution and scalable growth.
• Skilled at uncovering complex challenges and articulating how NCC’s solutions address them.
• The ability to work towards various key performance indicators that support the go‑to‑market strategy.
• Knowledge and understanding of the technology, software, and cloud industry.
• Familiarity with key verticals such as finance, energy, regulated industries, etc.
• Proficient in using LinkedIn as a method of engaging with existing and prospective customers within your base.

Our Commitment to You

We believe diverse teams create better outcomes. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. We value potential and passion just as much as experience. We offer flexible working arrangements and are committed to supporting career growth through mentorship and development opportunities. We are committed to diversity and flexibility in the workplace.