Account Management Operations Intern

ODW Logistics, Inc.; Hamilton (OH); On-site; USD 17,000 - 28,000; Full time

Job summary

ODW Logistics is a people-focused and customer-driven 3PL provider offering end-to-end supply chain solutions, including warehousing, distribution, freight brokerage, and transportation management. The Account Management Operations Internship is based in Hamilton, OH, within the Operations Department, emphasizing teamwork and collaboration in a fast-paced environment.

The role involves supporting carrier setup in TMS, coordinating with Brokerage Leaders on paperwork, and maintaining strong

Qualifications

• 4-year High School Degree preferred.
• Working towards College Degree completion preferred.

Responsibilities

• Assist in carrier set up procedures within TMS.
• Support carrier paperwork procedures with Brokerage Regional Leaders & Assistants.
• Communicate unobtainable work levels back to Team Leader – Brokerage for backup.
• Maintain and develop positive relationships with carrier personnel and brokerage/ account teams.
• Provide Customer Load Planning Support and assist pre-trip planning with carriers on advance notification loads.
• Communicate planning issues back to Account Management and Brokerage teams.
• Cross-train with Analytics, Dispatch, Account Management to learn other industry components.

Skills

Teamwork

Communication

Multitasking

Microsoft Office

Willing to learn

Education

High School Diploma

College degree in progress

Job description

Hamilton
345 High St
Suite 600
Hamilton, OH 45011, USA

Description

WHO WE ARE

ODW Logistics is a people-focused and customer-driven third-party logistics (3PL) provider committed to delivering seamless end-to-end supply chain solutions. Our extensive range of services include supply chain design and innovation, warehousing, efficient distribution and fulfillment, freight brokerage, transportation management, and specialized e-commerce fulfillment solutions.

Summary/Objective

The Account Management Operations Internship position entails working within the ODW TM Hamilton, OH Office in numerous support roles throughout the Operations Department. We are looking for motivated individuals who want to gain firsthand experience in a fast-paced business environment where a high emphasis is placed on teamwork and collaboration.

Duties

• Assist in all aspects of carrier set up procedures within TMS
• Work with Brokerage Regional Leaders & Assistants on carrier paperwork procedures
• Communicate any unobtainable work levels back to Team Leader – Brokerage to receive backup support.
• Maintain and develop positive business relationships with carrier personnel as well as personnel within the Brokerage Operational Teams.
• Customer Load Planning Support
• Plan, organize and execute pre-trip planning parameters with carriers on advance notification loads
• Communicate any carrier planning issues back to Account Management and Brokerage personnel.
• Maintain and develop positive business relationships with customer personnel as well as personnel within the Account Management Teams.
• Cross-Training
• As time and business levels permit, cross-train with other departments in the operation (Analytics, Dispatch, Account Management, etc.) to gain introductory knowledge of other industry components.

Skills and Competencies

• Driven, enthusiastic and highly motivated
• Ability to work in a team environment
• Ability to prioritize, multi-task and manage time effectively
• Working knowledge of Microsoft Office
• Must be willing to learn new skills and technology
• Must be able to work unsupervised
• Must have good interpersonal skills for dealing with internal customers

Education and Experience

• 4-year High School Degree preferred
• Working towards College Degree completion preferred

Physical Demands

• While performing the duties of this job, the employee is required to talk or hear. The employee frequently is required to stand, sit, walk, use hands and fingers to handle or feel as well as reach with hands and arms. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

Travel

• Position is primarily at the Hamilton, OH office location with some travel to Columbus, OH. If business demands any travel, Management will review with the employee in advance.

Other Information

• Full time position
• 40-hour work week (Monday – Friday only)
• Health, dental and supplementary insurance not available
• 401K enrollment with company match not available
• Hourly Non-Exempt Status

he physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OUR VALUES

Pillared on our core values, we strive for collective growth and reaching our highest potential. We are dedicated to helping our teammates experience fulfillment through their individual strengths and innovative ideas.

Respect | Give and it will be given.

We treat others as we want to be treated. We cannot control events, but we can control our response. We build respect through honesty, fairness, and integrity.

Trust | Earned over time.

We do what we say we will do. We are clear, direct, and honest. We seek to understand and be understood.

Team | Accomplish more together.

We work hard toward a common goal. We desire to make everyone successful. We achieve the best results as a team.

Opportunity | Realize your potential.

We believe all people have significance and potential. We understand work and life are integrated and we value both. We strive to make an impact in the world around us.

EQUAL OPPORTUNITY EMPLOYER

ODW Logistics is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at ODW Logistics are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. ODW Logistics will not tolerate discrimination or harassment based on any of these characteristics.

DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, success profile characteristics or qualifications required of employees assigned to this job. Management retains the discretion to add to or change the duties of the position at any time.

EXPERIENCE FULFILLMENT AT ODW LOGISTICS.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.