Account Logistics Coordinator

Life-Couriers; Washington (NC); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Weekly pay

Medical, Dental, Vision Insurance

401(k) with match

Short- & Long-Term Disability

Paid Time Off & Sick Pay

Advancement opportunities

Job summary

Life Couriers in Washington, North Carolina is seeking an Account Logistics Coordinator to ensure timely delivery of diagnostics and therapies. This role involves coordinating transportation, managing customer inquiries, and optimizing supply chain processes.

The ideal candidate possesses strong communication skills and proficiency in Microsoft Suite. A high school diploma and 2+ years of administrative and customer service experience are mandatory. The position offers a salary range of $45K to $50K annually.

Qualifications

• At least 21 years of age.
• 2+ years of experience in an administrative role required.
• 2+ years of customer service experience required.

Responsibilities

• Coordinating transportation providers for shipment.
• Responding to customer inquiries.
• Reviewing purchase orders for accuracy.
• Notifying clients of potential late deliveries.
• Building routes in TMS.
• Tracking and fixing shipping errors.

Skills

Intermediate proficiency in Microsoft Suite applications

Excellent communication skills

Clerical and organizational skills

Knowledge of computers for dispatching

Ability to multitask

Ability to work under stress

Education

High school diploma, GED, or equivalent

Job description

Account Logistics Coordinator

At Life Couriers, we deliver time‑critical diagnostics and therapies to help patients. An Account Logistics Coordinator ensures products reach consumers on time by overseeing dispatching, warehouse operations, and customer service.

Responsibilities

• Coordinating transportation providers to ensure prompt and proper movement of shipments.
• Responding to customer inquiries and referring clients to the proper channels.
• Reviewing purchase orders and shipping documents to ensure accuracy.
• Notifying clients well in advance of potential late deliveries.
• Building routes and recurring orders in TMS.
• Making special shipping arrangements as necessary.
• Tracking and fixing shipping errors.
• Ensuring that the quality of all services provided meets the required standards.
• Developing processes that make the supply chain more efficient and organized.
• Monitoring driver electronic logs, driver scorecards, and E‑log hardware.
• Covering routes if needed.
• Other responsibilities as assigned by management.

Schedule

• Sunday: Off
• Every other Monday: Off
• Every other Saturday: Off
• Tuesday through Friday: Rotating shifts between 8:00 AM and 12:00 AM (midnight)

Shift Rotations

• Early Shift: Approximately 8:00 AM – 5:00 PM for two consecutive weeks
• Late Shift: Approximately 3:00 PM – 12:00 AM for the following two consecutive weeks

The early/late shift rotation repeats on an ongoing basis to ensure coverage across operating hours. Shift times may vary slightly based on business needs. Flexibility in availability is essential, as adjustments may be required to meet operational demands. Further information will be discussed during the interviewing process.

Compensation

$45K – $50K annually

Skills Required

• Intermediate proficiency in Microsoft Suite applications.
• Excellent communication skills to collaborate with others under any type of condition.
• Excellent clerical and organizational skills to keep track of schedules, routes, and personnel.
• Knowledge of computers for scheduling and other dispatching duties.
• Ability to multitask with different, and sometimes conflicting, events happening at the same time.
• Able to work under stress in a fast‑paced work environment.

Travel & Work Conditions

• Occasionally lift up to 50 pounds.
• Work on site at customer's work location.
• Primarily sedentary.
• Possible exposure to extreme hot or cold weather elements when outside or driving.

Education and Experience

• At least 21 years of age.
• High school diploma, GED, or equivalent required; higher levels of education are also acceptable.
• 2+ years of experience in an administrative role required.
• 2+ years of customer service experience required.
• Has a valid driver's license with no more than 2 moving violations or at fault accidents in the previous 3 years.

Work Authorization

• Must be authorized to work in the United States without any type of work authorization or work sponsorship now or in the future.

Safety Sensitive Position

• No.

What We Offer

• Weekly pay
• Medical, Dental, Vision Insurance available to employee on the first of the following month after hire
• 401(k) with match
• Short‑ & Long‑Term Disability
• Employee Assistance Program
• Company paid and optional Life Insurance
• Optional Hospital, Critical Illness, and Accident Indemnity Insurance
• Paid Time Off & Sick Pay
• Advancement opportunities in a fast‑growing organization

EEO Statement

Life Couriers is committed to a diverse and inclusive workplace. Life Couriers is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.