Account Lead, Marketplace

Darkroom; New York (NY); Remote; USD 80,000 - 120,000; Full time

Job summary

A leading growth marketing agency seeks a Senior Brand Manager to drive go-to-market strategies and enhance client relationships. This fully remote role requires proven experience in brand management, particularly in e-commerce, and exceptional communication skills. Join a dynamic team committed to innovation and growth in a rapidly evolving industry.

Benefits

Unlimited Vacation Policy

Opportunities for Growth

Qualifications

• Minimum 3–4 years experience in brand management.
• 1–2 years client-facing experience.
• Strong understanding of eCommerce metrics.

Responsibilities

• Execute brand strategy including channel and pricing strategy.
• Build client relationships through frequent communication.
• Conduct market research and analyze brand positioning.

Skills

Communication

Data Analysis

Client Management

E-commerce Strategies

Technical Insights

Job description

About Darkroom

We're building the future of advertising and are looking for the minds to help us do it.

Darkroom is a progressive omnichannel growth marketing agency focused on retail, e-commerce, and consumer businesses. We have been recognized as one of the fastest growing private companies in America by Inc. 5000 (2023), a top 1% digital advertiser by Varos (2023), and our founders were named Forbes 30 Under 30 recipients for Marketing and Advertising North America (2024).

Darkroom’s Senior Brand Manager will be responsible for developing and executing go-to-market strategies for our brand clients as well as implementing our core strategies to drive growth. This role requires excellent communication skills, full professional fluency in English, and the ability to clearly convey technical insights to clients in a way that informs and inspires decision-making. You will work cross-functionally with our growth and strategy teams.

This is a fully remote role supporting a team in the EST time zone and is open to candidates based in Mexico, Brazil, Portugal, and Spain.

What you'll do

• Execute brand strategy including channel selection, product strategy, pricing strategy and go-to-market approach

• Coordinate with the Director of Marketplaces to maintain quality control of the catalog, ensuring all information is accurate and that product and pricing updates are consistent across Amazon’s marketplace.

• Measure and report on category/item performance as well as provide suggestions on continuous improvement strategies to improve catalog performance.

• Build client relationships through consistent and frequent communication, making sure output is in line with client expectations. Present data and insights with clarity and confidence in both written and verbal form. Manage and execute client agenda

• Maintain accurate catalog of various client products through product catalog uploading via vendor portals

• Identify and report opportunities for product sales conversion using merchandising, enhanced content and A/B testing

• Manage forecasting of annual sales, management of inventory planning & replenishment

• Implement marketing roadmap and program innovation to drive this vision using Promos, Coupons, CPC ads, Display ads

• Work closely with PPC Manager to set ACOS/TACOS goals and regularly review performance with stakeholders to ensure expectations are aligned and exceeded.

• Performing market research; Monitor trends and keep a close eye on competitive products in the marketplace; Analyze brand positioning, consumer insights and other various data including, but not limited to sales trend, conversion rates and return trends

Who You Are

• You must have a minimum 3–4 years of experience in a brand management role with the Amazon Seller Central and Vendor Central channels and E-commerce marketplaces

• Must have 1–2 years client-facing experience, including communicating complex performance data and strategy recommendations to senior stakeholders.

• Preferred (but not 100% necessary) experience in the following categories: Beauty, Supplements, and Specialty Food

• Experience with digital assets, A+/EBC content, SEO, Copywriting and Parent/Child Variations.

• Strong understanding of eCommerce Metrics and use of data

• Experience building processes and reporting that allow your efforts to impact brands at scale

• Exceptional communication and interpersonal skills, with full fluency in English

• Ability to interpret technical data, translate findings into actionable insights, and communicate them clearly to both internal teams and clients

• Entrepreneurial, self starter seeking to grow our clients' business and drive positive results

What it's like to work at Darkroom

We're building the future of advertising and are looking for the minds to help us do it. We only seek out the best—from our clients to our people. Our team is our most sacred asset, and we offer highly competitive salaries and the following perks:

• Unlimited Vacation Policy and Holidays: Rebooting is one of the most important parts of growth. At Darkroom, you have access to a flexible vacation policy.

• Endless opportunities for growth: Our agency is founded on an interdisciplinary approach, giving Darkroomer's insights into services far beyond your job description. Grow your skills and interests beyond your niche and stay at the forefront of the industry through total immersion in cross-functional collaboration.

Equal Opportunity Statement

Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements