Account Growth Specialist — Customer Success & Sales

Michael Daka - State Farm Insurance Agent; Pennsylvania; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

Training & development

Job summary

State Farm Agent Team Member in Newtown, PA is seeking an Account Representative to support daily operations, grow the agency through customer relations, and act as a liaison between customer needs and agency departments. You will promote relevant products and services to enhance customers’ lives.

The role requires strong communication, sales experience, and a willingness to obtain a Property & Casualty license.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Willingness to obtain Property & Casualty license.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing mindset

Communication skills

Customer service

Needs anticipation

People skills

Property & Casualty license

Job description

State Farm Agent Team Member in Newtown, PA is seeking an Account Representative to support daily operations, grow the agency through customer relations, and act as a liaison between customer needs and agency departments. You will promote relevant products and services to enhance customers’ lives.

The role requires strong communication, sales experience, and a willingness to obtain a Property & Casualty license.