Account Fleet Coordinator - Phoenix, AZ

Enterprise Mobility; Phoenix (AZ); Remote; USD 100,000 - 125,000; Full time

Job summary

Join a dynamic team as an Account Fleet Coordinator, where you will be the primary contact for clients in a thriving mobility company. This role involves maintaining strong client relationships, providing essential sales and administrative support, and collaborating with various internal teams to ensure exceptional service. With a focus on problem-solving and effective communication, you'll thrive in a work-from-home environment while contributing to a company dedicated to growth and excellence. If you have a passion for client service and logistics, this is the perfect opportunity to make a significant impact!

Benefits

Healthcare

401k matching

Profit sharing

Flexible scheduling

Paid time off

Discounts

Growth opportunities

Qualifications

• 5+ years of client, sales, vendor support experience.
• Proficient in problem resolution and data analysis.

Responsibilities

• Manage client relationships and provide sales support.
• Collaborate with internal teams for client solutions.

Skills

Client Management

Sales Support

Problem Resolution

Data Analysis

Communication

Education

5+ years in client support

5+ years in logistics or supply chain

Basic proficiency in Word, Excel, PowerPoint

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Join to apply for the Account Fleet Coordinator - Phoenix, AZ role at Enterprise Mobility

Overview

As we continue to build our team in support of our vision to be the world’s best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility, is excited to announce the opening of an Account Fleet Coordinator (AFC)!

The AFC is the primary client service contact for a portfolio of Enterprise Fleet Management accounts. They share ownership of the client experience with the Client Strategy Manager (CSM). Responsibilities include maintaining client relationships, providing sales and administrative support, collaborating with Fleet Operations, and ensuring superior service through professional communication. The role requires daily contact with clients, managing multiple tasks, emails, and meetings efficiently.

The pay range is $26.78-$28.28 per hour, determined by relevant education, experience, skills, and organizational needs. This is a full-time, work-from-home position based in Phoenix, AZ, with working hours Monday through Friday, 8 a.m. to 5 p.m. Enterprise Fleet Management offers comprehensive benefits including healthcare, 401k matching, profit sharing, flexible scheduling, paid time off, discounts, and growth opportunities.

Company Overview

Enterprise Fleet Management manages medium-sized fleets for companies, government agencies, and organizations nationwide, with over 730,000 vehicles. We are committed to growth, investing in our people, and doing right by our customers and employees.

Responsibilities

• Act as a knowledgeable resource for assigned clients via phone and email
• Manage administrative and sales support tasks
• Create, update, and distribute lease documents; handle related inquiries
• Input and initiate vehicle quotes and orders
• Collaborate with internal teams for client solutions
• Prepare documents and reports for client meetings; attend meetings as needed
• Participate in virtual development meetings and help achieve department goals

Qualifications

• Reside in Phoenix, AZ or surrounding counties
• 5+ years of client, sales, vendor support, logistics, or supply chain experience
• 5+ years of problem resolution or data analysis experience
• 3+ years of client communication and collaboration experience
• Basic proficiency in Word, Excel, PowerPoint
• Willing to accept $26.78-$28.28/hour
• Ability to meet technical requirements for remote work
• Authorized to work in the U.S. without sponsorship

Desired Competencies

• Execution
• Customer Service
• Teamwork
• Planning and Organizing
• Attention to Detail
• Problem Solving
• Communication
• Flexibility

Work From Home Requirements

• Reliable, high-speed internet (no DSL or satellite)
• Minimum upload speed of 5Mb, download speed of 25Mb, latency < 100ms (validate via speedtest.net)

Additional Details

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Management and Manufacturing
• Industries: Travel Arrangements