Account Executive, Startups (Grower)

Stripe, Inc.; South San Francisco (CA); Presencial; USD 120.000 - 230.000; Jornada completa

Descripción de la vacante

Stripe, Inc. is seeking an experienced Account Executive for our Startup & Grower team in South San Francisco.

You will manage renewals and drive upsells across a portfolio of startups and SMBs, collaborating with product, sales, risk, and operations to optimize adoption and revenue growth. Ideal candidates bring 8+ years in client-facing sales, strong communication, and the ability to navigate complex technical ecosystems while closing long-cycle deals.

Formación

• 8+ years in client-facing sales roles with a track record of renewals and upsells.
• Ability to navigate complex technical ecosystems and build relationships with technical customers.
• Experience closing long-cycle deals and driving adoption of SaaS products.
• Excellent verbal and written communication skills.
• Experience working with cross-functional teams.

Responsabilidades

• Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue.
• Develop and implement full sales cycle strategies for driving product adoption and upsell opportunities.
• S Solve complex client needs and coordinate with product, sales, risk, and operations teams.
• Manage full sales cycle from lead to close for startups and SMBs.
• Generate leads through cold outreach, research, and territory development.
• Ensure customer satisfaction across interactions, regardless of deal size.
• Identify customer pain points to tailor Stripe solutions for each client.

Conocimientos

Client-facing sales

Complex tech ecosystems

Upsell strategy

Communication skills

Educación

Bachelor's degree

Herramientas

Excel

SQL

Descripción del empleo

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Startups, Grower team is a consultative sales team that is responsible for the growth and retention of the largest and fastest-growing Startup customers at Stripe. As an Account Executive, you'll identify new opportunities for our clients to get the most out of Stripe by understanding our clients' needs, execute scaled sales strategies to close upsells and renewals with existing Stripe customers, and drive end-to-end campaigns to increase adoption of Stripe products.

What you'll do

Responsibilities

• Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and Stripe market share
• Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
• Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
• Own the full sales cycle from lead to close for startups and small and medium businesses
• Generate your own leads through cold calling, blitzing, research, networking, and driving your territory
• Make every potential Stripe user happy with every interaction, regardless of deal size
• Identify and understand users' pain points to propose Stripe solutions
• Make sure that internal teams are set up for users' success by coordinating with other Stripe teams

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of experience in a client-facing sales role
• Ability to understand complex technical ecosystems and build great relationships with technical customers
• Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements
• Problem-solving ability to manage complex pricing and cost considerations
• Experience managing projects with input from cross-functional teams
• A knack for working well with a wide range of stakeholders, both internally and externally
• Ability and motivation to operate in an ambiguous and fast-paced environment
• Superior verbal and written communication skills

Preferred qualifications

• Prior experience in a sales and customer-facing role at a high-growth technology company
• Experience with Excel and SQL, or a willingness to learn