Account Executive, SMB (Grower)

Monograph; Chicago (IL); On-site; USD 148,700 - 223,100; Full time

Benefits offered by this job

401(k) plan

Medical, dental, and vision benefits

Wellness stipends

Job summary

Stripe is hiring an Account Executive for the Existing Business team in Chicago, IL. In this role, you'll focus on contract renewals, adopt sales strategies, and manage relationships with existing SMB customers. We're looking for someone with 2+ years of client-facing experience who excels in building relationships and understands complex technical environments. The position offers a competitive salary range between $148,700 and $223,100, alongside benefits such as equity and medical insurance.

Qualifications

• 2+ years of experience in a client-facing/sales role.
• Ability to understand complex technical ecosystems and build great relationships with technical customers.
• Experience managing projects with input from cross-functional teams.

Responsibilities

• Own contract renewals and lead commercial negotiations.
• Develop strategies for product adoption and client retention.
• Generate your own leads through various outreach methods.

Skills

Client-facing skills

Relationship building

Analytical skills

Communication skills

Project management

Tools

Excel

SQL

Job description

Who we are

About Stripe: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Account Executive, Existing Business team is a highly consultative sales team that is responsible for the growth and retention of Stripe’s largest and fastest growing startup SMB customers. As an Account Executive, you’ll identify new opportunities for our clients to get the most out of Stripe by quickly understanding our clients’ needs, executing scaled sales strategies to close upsell and renewals with existing Stripe customers, and driving end‑to‑end campaigns to increase adoption of Stripe’s offerings.

What you’ll do

Responsibilities

Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and Stripe market share.

• Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
• Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
• Own the full sales cycle from lead to close for startups and small/medium businesses
• Generate your own leads through cold calling, blitzing, research, networking, and driving your territory
• Make every potential Stripe user happy with every interaction, regardless of deal size
• Identify and understand users’ pain points to propose Stripe solutions
• Make sure that internal teams are set up for users’ success by coordinating with other Stripe teams

Who you are

We’re looking for a well‑rounded strategic seller who can build strong relationships with Stripe’s clients and manage high‑velocity deal cycles. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

Minimum requirements

2+ years of experience in a client‑facing/sales role.

• Ability to understand complex technical ecosystems and build great relationships with technical customers
• Ability to drive and close upsell opportunities for additional Stripe products in long‑term, consultative engagements
• Analytical ability to manage complex pricing and cost considerations
• Experience managing projects with input from cross‑functional teams
• A knack for working well with a wide range of stakeholders, both internally and externally
• Ability and motivation to operate in a highly ambiguous and fast‑paced environment
• Superior verbal and written communication skills

Preferred qualifications

Prior experience in a sales and/or customer‑facing role at a high‑growth technology company.

• Experience with Excel and SQL, or a willingness to learn

In‑office expectations

Office‑assigned Stripe employees in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripe employees in Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in‑office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in‑person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual US base salary range for this role is $148,700 – $223,100. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.