Account Executive - SMB EMEA

Connecteam; London (KY); Remote; USD 60,000 - 90,000; Full time

Job summary

Connecteam is seeking an Account Executive to be the face of the company, consulting businesses that have signed up to the platform and converting them into paying customers. You will deliver top-notch customer service and help improve the product based on knowledge and feedback gathered.

As the main link between product, market and Connecteam across departments, you will influence outcomes, own the sales cycle, and thrive in a fast-paced, remote role with a focus on growth and client success.

Qualifications

• Fluent English, both spoken and written.
• Minimum 1 year of experience in Sales or a client-facing role.
• Tech-savvy and quick to learn new digital tools.
• High energy, positive attitude, and resilience in a target-driven environment.

Responsibilities

• Own the full sales cycle in a quota-carrying Account Executive role.
• Be the company’s eyes – understand clients better than anyone else in the organization.
• Serve as the face of Connecteam with customers and help drive service excellence.
• Influence product direction from client feedback and needs.
• Collaborate across departments to share information and insights.
• Show initiative, ownership, and independence in pursuing opportunities.

Skills

Fluent English

Sales experience

CRM experience

Team player

Resilience under pressure

Tools

CRM software

Job description

Who Connecteam is:

Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide. We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other. Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job. Backed by $220M+ from Insight Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

About The Role:

Do you know those people who get a great career opportunity at the perfect time and change their lives? Now it’s your chance to be one of them!

If you are looking for a challenging role that includes sales, products, and business development Then look no further!

As the face of Connecteam and the first point of contact with our customers, you will have a direct influence on our development and expansion! Become a product expert and an expert in consulting businesses from a wide variety of industries!

With all these important insights you will become the link between the product, the market, and all departments in Connecteam.

As an Account Executive, your role includes consulting businesses who have signed up to the platform in order to make them paying customers, provide top-notch customer service, and help improve the product based on knowledge and feedback that you’ll gather!

Key Responsibilities:

• You will become a product expert!
• Own the full sales cycle in a quota-carrying Account Executive role.
• Be the company’s eyes – No one in the company knows our clients better than the Sales team
• Be the face of the company – Connecteam is known for our outstanding customer service and approach
• Influence the product in the light of client demands and needs
• Cross department involvement and information sharing
• Initiative independence and ownership

Experience & Skills:

• Fluent English, both spoken and written - Must.
• Minimum 1 year of experience in Sales or another client-facing role such as Account Executive, SDR, Support, Customer Success, or Account Management - Must.
• Tech-savvy and comfortable learning new digital tools quickly - Must.
• High energy, positive attitude, and resilience in a target-driven environment - Must.
• Experience in B2B SaaS – Advantage
• Experience working with CRMs, project management tools, task management tools, or other digital business platforms - Advantage.
• A team player!
• Challenge seeker!
• A self learner and independent!
• Good under pressure and in a fast paced environment!
• Hungry to conquer the market!
• Work hard, but also play hard! We love fun!

#LI-Remote

Joining Connecteam Is The Smart Move:

• We build our people up. Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties.
• We make an impact on our customer’s business. We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their deskless workforce. Our product offers them an effective and affordable solution to run their business.
• We get the job done. Connecteam employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers.
• We have fun! From weekly happy hours to holiday parties, we always enjoy each other’s company (and good food, of course). Connecteam is like one big, happy family!
• Everyone is welcome. Connecteam is committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team and enrich their lives.

Together we will shape the future of work!

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