Account Executive, Public-Sector (Northeast)

Calabrio; United States; Hybrid; USD 117,000 - 143,000; Full time

Job summary

Calabrio is seeking an Account Executive to manage relationships with key accounts in the Public Sector. This role requires a minimum of five years of sales experience in selling complex enterprise software solutions. The ideal candidate will excel in establishing trust and maintaining long-term relationships while achieving sales quotas.

Responsibilities include developing strategies for account management, negotiating agreements, and leading presentations to executive stakeholders. A Bachelor's degree is required, along with proven success in sales.

Qualifications

• Five years of sales experience in enterprise software or services in the Public Sector.
• Proven track record of meeting sales quotas.
• Effective communication skills, both written and verbal.

Responsibilities

• Serve as the primary contact for key Public Sector accounts.
• Develop and maintain relationships with major clients.
• Coordinate sales strategies and prepare proposals and presentations.

Skills

Sales experience

Negotiation skills

Presentation skills

Understanding of public safety market

Education

Bachelor's Degree

Job description

Account Executive – Public Sector

Account Executive – Public Sector

Overview of Job Function

The Account Executive serves as the primary point of contact and is responsible for managing all facets of the relationship with key named accounts in the Public Sector while ensuring revenue goals are met. The role requires strategic thinking and planning coupled with tactical execution of identified business opportunities. The AE maintains contact at relevant levels in the accounts, focusing on the strategic and tactical nature of the relationship, building and maintaining effective relationships, and communicating at all levels within the organization.

Develop opportunities across assigned accounts, effectively selling solutions and services using technical, organizational and customer knowledge to influence and build trusting relationships.

Principal Duties and Essential Responsibilities

• Primary point‐of‑contact for major accounts regardless of geographic location.
• Maintain consistent executive contact with account at a high, executive level.
• Sell Verint products or services and maintain relationships with existing named accounts.
• Maintain effective relationships with established customers and partners.
• Evaluate and coordinate RFP responses.
• Work with assigned named accounts to develop short‑ and long‑term account plans including new product acquisition, major/minor product upgrades and associated strategic services.
• Develop and maintain internal document strategic account plan.
• Expand and retain named accounts while ensuring ongoing customer service.
• Identify and qualify long‑term and short‑term business opportunities, proactively addressing competitive threats.
• Prepare proposals and presentations, present to all levels of the organization including executives, lead negotiations, coordinate complex decision‑making processes, and close deals.
• Maintain up‑to‑date knowledge of industry, technical developments and government regulations that affect target vertical markets.
• Determine sales strategies and goals for each product and service; understand the strategies, goals and objectives of named accounts.
• Assume leadership in coordinating account strategy and tactics for sales support team (inside sales, pre‑sales, sales management).
• Develop and maintain detailed account profiles including organizational charts for all accounts to be reviewed by management on a quarterly basis.
• Coordinate resources to ensure goal attainment.
• Provide regular updates to senior sales and operations staff concerning account issues and financial status.
• Meet and exceed sales quotas and revenue goals.
• Manage day‑to‑day operations in Verint CRM.
• Consistently achieve quarterly and annual revenue forecasts.
• Maintain accurate forecasts.
• Be a trusted resource and expert in the field, influencing senior levels within named accounts (e.g., Senior Executive/Board/Chair).

Minimum Requirements

• Bachelor's Degree or equivalent work experience.
• Five (5) years of sales experience and success in selling high‑value, complex, and long sales‑cycle enterprise software and/or high‑value services in the Public Sector (State and Local government, DoD, Federal/Civilian).
• Proven sales track record of quota attainment.
• Ability to prospect, identify business opportunities, conduct needs analysis, and close solutions sales to targeted accounts.
• Effective and professional presentation and communication skills, both written and verbal.
• Excellent negotiation and closing skills, with the proven ability to qualify prospects from both an operational and financial standpoint.
• Experience and knowledge of the public safety market, radio recording, and quality programs.
• Travel approximately 50–75%.
• Successful completion of a background screening process in accordance with federal and local regulations.
• Ability to obtain the necessary credit line required to travel.

Preferred Requirements

• Experience selling and delivering automation and AI into Public Sector agencies.
• Multiple years of consistent quota attainment and/or overachievement in the past 5 years.
• Working knowledge of value‑added ROI business process sales engagements.
• Knowledge of Workforce Engagement, Workforce Management, Quality Management, Citizen Experience and Customer Experience Automation and/or CRM/ERP software background.

Compensation

MIN: 130K

MAX: 130K

Equal Opportunity Statement

Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and harassment of any form. Verint has a zero‑tolerance policy against any form of discrimination, retaliation, or harassment, including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti‑discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in its hiring, promotion and termination practices.