Account Executive, Central

Verint; United States; On-site; USD 117,000 - 143,000; Full time

Job summary

Verint seeks an Account Executive to lead named Public Sector accounts, driving revenue and strategic value across government agencies. You will coordinate internal resources, manage executive relationships, and craft solutions that combine software and services to meet complex needs.

The role requires a proven enterprise software sales background, strong communication, and the ability to travel 50-75%. Bachelor’s degree and five years of quota-attainment are expected, with growth opportunities

Qualifications

• Bachelor's degree or equivalent work experience.
• Five (5) years of sales experience selling high-value, complex enterprise software/services to public sector accounts.
• Proven quota attainment and ability to close deals with senior executives.
• Ability to prospect, analyze needs, present solutions, and close with targeted accounts.
• Strong presentation and communication skills across all levels; adept at negotiations.

Responsibilities

• Serve as primary point-of-contact for major named public sector accounts across geographies.
• Sells Verint products/services and maintains relationships with named accounts.
• Develops short and long-term account plans and coordinates product upgrades and strategic services.
• Prepare proposals, present to executives, lead negotiations, and close deals.
• Maintain up-to-date knowledge of industry trends and regulatory factors affecting target markets.

Skills

Sales experience

Quota attainment

Executive-level communication

Negotiation skills

Business development

Travel flexibility

Education

Bachelor's degree

Job description

Job Description

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com .

Job Description

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com .

Overview of Job Function

The Account Executive serves as the primary point of contact and is responsible for managing all facets of the relationship with key named accounts in the Public Sector while ensuring revenue goals are met. The AE requires strategic thinking/planning coupled with tactical execution of identified business opportunities. Maintains contact at relevant levels in the accounts, focusing on the strategic and tactical nature of the relationship. Must be able to build and maintain relationships effectively and communicate at all levels within the organization. Develops opportunities across assigned accounts, effectively selling solutions and services using technical, organizational and customer knowledge to influence and build trusting relationships.

Principal Duties and Essential Responsibilities

• Primary point-of-contact for major account/(s) regardless of accounts’ geographic location.
• Maintains consistent executive contact with account at a high, executive level, focusing on the strategic nature of the relationship.
• Sells Verint products or services and maintains relationships with existing named accounts.
• Maintain effective relationships with established customers and partners.
• Evaluation and coordination of RFP responses.
• Responsible for working with assigned named account(s) to develop short and long term account plans to include new product acquisition, major and minor product. upgrades and associated strategic services.
• Develop and maintain internal document strategic account plan.
• Responsible for expanding and retaining named accounts while ensuring ongoing customer service.
• Responsible for identifying and qualifying long-term and short-term business opportunities and pro-actively identifying and addressing competitive threats.
• Prepares proposals and presentations, presents to all levels of the organization including executives, leads negotiations, coordinates complex decision-making processes and overcomes objectives to close.
• Maintain up-to-date knowledge of industry, technical developments and government regulations that effect target vertical markets.
• Determine sales strategies and goals for each product and service; understanding the strategies, goals and objectives of named accounts.
• Assume a leadership role in coordinating account strategy and tactics for sales support team (inside sales, pre-sales, sales management).
• Develop and maintain detailed account profiles including organizational charts for all accounts to be reviewed by management on a quarterly basis.
• Develops strategy for sustained management and success of business and coordinates resources to ensure goals are met.
• Provides regular updates to senior sales and operations staff concerning account issues, financial status.
• Meet and exceed sales quotas and revenue goals.
• Manages the account day in day out in Verint CRM.
• Consistently achieves quarterly and annual revenue forecasts.
• Maintains up to date and accurate forecasts.
• Considered a trusted resource by customer base and an expert in the field.
• Has credibility to influence at senior levels within named account e.g. Senior Executive/Board/Chair.

Minimum Requirements

• Bachelor's Degree or equivalent work experience
• Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle enterprise software and/or high-value services Public Sector (State and Local government, DoD, Federal/Civilian)
• Proven and successful sales track record of quota attainment
• Must be able to effectively prospect and identify business opportunities, conduct needs analysis, and present and close solutions sales to targeted accounts
• Effective and Professional presentation and communication skills, both written and verbal are required with the ability to penetrate and establish relationships with customer’s senior-level executives
• Must possess excellent negotiation and closing skills with the proven ability to qualify prospects from both an operational and financial standpoint
• Experience and knowledge of the public safety market, radio recording, and quality programs
• Travel approximately 50-75%
• Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations
• The ability to obtain the necessary credit line required to travel

Preferred Requirements

• Experience with selling and delivering automation and AI into Public Sector (State and Local government, DoD, Federal/Civilian) agencies
• Multiple years of consistent quota attainment and/or overachievement in past 5 years
• Working knowledge of value-added ROI business process sales engagements
• Knowledge of Workforce Engagement, Workforce Management, Quality Management, Citizen Experience and Customer Experience Automation and /or CRM/ERP software background desired

MIN: 130K

MAX: 130K

About Us

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.

About The Team

Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.

For US Applicants

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