Account Executive - Producing (Project Manager)

HERITAGE; Phoenix (AZ); Presencial; USD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Care Plan (Medical, Dental &amp

Retirement Plan (401(k)) with employer

Employee Stock Ownership Plan (ESOP)

Paid Time Off

Training & Professional Development

Career growth opportunities within a全国

Possibly flexible scheduling

Descripción de la vacante

Heritage Exposition Services is seeking an Account Executive - Producing to lead planning and execution of trade show projects. You will oversee the team, manage logistics, equipment, and budgets while ensuring client satisfaction.

On-site leadership, travel readiness, and strong organizational skills are essential. The role requires 3+ years in project management or event production and a proven ability to mentor teams.

Formación

• 3+ years of experience in project management, operations, or event production.
• Proficient in Boomer Software, Microsoft Excel, Google Docs, Microsoft Word, Microsoft Outlook.
• Strong ability to manage event logistics, labor coordination, and equipment planning.
• Experience in financial oversight, invoice processing, and billing procedures.
• Ability to problem-solve in fast-paced environments and make strategic decisions under pressure.
• Demonstrated experience in mentoring and developing team members.
• Strong organizational skills with attention to detail, deadlines, and compliance.
• Valid Drivers License and reliable form of transportation.

Responsabilidades

• Plan and execute projects to ensure safe, efficient production and delivery.
• Be on-site 20 hours before move-in; coordinate labor calls and scheduling, ensuring labor contract compliance.
• Confirm rental equipment is in place; manage load lists and production outlines.
• Provide a draft invoice or detailed billing outline within two weeks after move-out.
• Identify variances from SOPs and mentor teammates to improve performance.
• Liaise between operations and account management to ensure clear client communication and satisfaction.
• Perform site visits to reduce uncertainties and improve planning.
• Plan travel and coordinate with logistics for asset assignments.
• Ensure payroll is reviewed and submitted on time; support process improvements.

Conocimientos

Project management

Team leadership

Problem solving

Budget oversight

Herramientas

Boomer Software

Microsoft Excel

Google Docs

Microsoft Word

Microsoft Outlook

Descripción del empleo

Job Overview & Purpose

The Account Executive - Producing is responsible for ensuring that assigned jobs are successfully, safely, and efficiently executed. This role is the primary point of accountability for planning and executing projects while overseeing the assigned team, which may include other account team members, production managers, foremen, and leads.

The Account Executive - Producing follows Heritage SOPs and project management best practices, ensuring that all assigned projects align with client expectations, operational efficiency, and company objectives. This role requires strong leadership, problem-solving skills, and the ability to coordinate logistics, labor, financial oversight, and client satisfaction. We highly recommend candidates with a background in the trade show industry.

Reports to: Director of Account Management/Senior AE (Show Specific)

Primary Responsibilities

• Project Planning & Execution - Ensure assigned jobs are produced successfully, safely, and efficiently while managing all aspects of event execution. Follow the Project Manager Checklist in the Heritage SOP Manual for each event
• On-Site Oversight & Logistics Coordination - Be on-site 20 hours before move-in, present during all show hours, and stay through the final walkthrough with the facility. Coordinate labor calls and scheduling while maintaining compliance with labor contracts
• Equipment & Inventory Management - Confirm rental equipment is in place before move-in. Manage load lists, work orders, and production outlines, ensuring all logistics are accounted for before the event
• Financial & Billing Oversight - Provide a draft invoice or detailed billing outline for AE to process within two weeks after move-out. Escalate pricing requests to estimating teams or senior leadership before submitting quotes to clients.
• Process Improvement & Team Development - Identify and report variances from SOPs, suggesting process improvements. Mentor, train, and develop team members to improve performance and efficiency
• Client & Stakeholder Management - Ensure client expectations are exceeded and that all stakeholders experience project success. Act as a liaison between operations and account management, ensuring clear communication

Additional Responsibilities

• Perform site visits as necessary to eliminate uncertainties and improve planning
• Plan and submit travel arrangements to the travel coordinator for booking
• Coordinate and communicate with logistics teams for asset assignments (e.g., brokers, tractors, drivers, trailers)
• Ensure payroll is reviewed, approved, and submitted on time, aligning with company and labor contract standards
• Monitor rental equipment status and confirm availability before move-in, especially on non-weekend days
• Encourage teamwork and a positive culture by supporting all team members and valuing their contributions
• Escalate major project issues to leadership when necessary for resolution
• Take ownership of all issues and drive problem resolution, ensuring successful project execution
• Assist in process documentation and improvement initiatives to enhance efficiency
• Ensure compliance with Heritage SOPs and provide feedback on potential improvements

Work Environment & Physical Demands

This position is full-time and in-person, requiring regular travel to trade show sites and on-site customer service operations. Travel will be required for event setup, execution, and teardown, and employees must be available for weekend work and extended hours as needed, depending on show schedules.

Frequent periods of sitting, standing, walking, and typing. Ability to lift up to 25 lbs. Periodic bending, reaching, twisting, carrying, pushing, and pulling.

Heritage Exposition Services is a DRUG-FREE WORKPLACE and requires pre-employment drug and background screenings.

Requirements

Required Skills & Qualifications

Required

• 3+ years of experience in project management, operations, or event production
• Proficient in Boomer Software, Microsoft Excel, Google Docs, Microsoft Word, Microsoft Outlook
• Strong ability to manage event logistics, labor coordination, and equipment planning
• Experience in financial oversight, invoice processing, and billing procedures
• Ability to problem-solve in fast-paced environments and make strategic decisions under pressure
• Demonstrated experience in mentoring and developing team members
• Strong organizational skills with attention to detail, deadlines, and compliance
• Valid Drivers License and reliable form of transportation

Preferred

• Experience in the tradeshow or event services industry
• Background in logistics, warehouse operations, or large-scale production management
• Familiarity with Heritage SOPs and industry-specific best practices

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401(k)) with employer match when applicable
• Employee Stock Ownership Plan (ESOP) - eligible employees participate in the company's long-term growth and success
• Paid Time Off (Vacation, Sick & Paid Holidays)
• Training & Professional Development
• Career growth opportunities within a nationwide, employee-owned organization

Heritage Exposition Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected status under applicable laws. All employment decisions are based on qualifications, merit, and business needs.