Account Executive – Mid Market

Swapcard; Massachusetts; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading event technology platform is seeking a sales professional to join their dynamic team in Massachusetts. This role requires enthusiasm for tech and sales expertise, focusing on client engagement and product promotion. Ideal candidates will have over four years of experience in the event industry, exceptional communication skills, and a consultative approach to sales, leading to strong performance and client satisfaction.

Benefits

Remote-first policy

Generous Paid Time Off

100% health insurance contribution

Work-from-home budget

Learning budget

Mental health care initiatives

Qualifications

• Must have 4+ years in event industry working within the event sales team.
• History of achieving sales targets in a fast-paced environment.
• Eager to adapt and suggest improvements in tools and workflows.

Responsibilities

• Territory mapping for target accounts.
• Maximizing inbound leads and developing outbound pipeline.
• Understanding and interpreting prospect needs.

Skills

Product knowledge

Curiosity-driven approach

Consultative mindset

Data-driven sales strategy

Exceptional communication

Education

Experience in event industry

Fluency in English

Legal background (bonus)

Tools

Salesforce

Sales Navigator

Outreach

Job description

Overview

Our Mission Swapcard is the leading AI-powered event platform designed to drive revenue growth and foster meaningful connections at in-person and hybrid events. We recognize the importance of teamwork in successful events; that’s why Swapcard is fueled by a team of innovators who are passionate about helping organizers build future-proof events.

Our Vision At Swapcard, we believe in the power of meaningful connections. This belief fuels our commitment to pioneering modern solutions that empower organizers to create engaging event experiences.

Guided by our commitment to excellence and collaboration, we aim to redefine the landscape of event technology, setting new standards for engagement, accessibility, and impact.

Our Beliefs At Swapcard, diversity is at the core of our success. With 42 nationalities represented among our 180+ team members, we champion diversity as a catalyst for creativity, collaboration, and unparalleled innovation.

We believe that by embracing a multitude of backgrounds, cultures, and viewpoints, we can truly understand and cater to the needs of our global community of event organizers and participants.

Our full remote opportunities empower our team to thrive, no matter where they are in the world, fostering a culture of flexibility and inclusion.

We’re seeking an enthusiastic, product-obsessed sales professional who combines a love for tech with a consultative, marketing-savvy approach. If you’re the type who thrives on exploring the “how” and “why” of products, loves asking insightful questions, and can balance the art of selling with the science of strategy, this role is for you.

Personality & Skills We’re Looking For

Product Enthusiast: You have a genuine love for technology and a deep understanding of how it can solve business problems. You live and breathe the product and are excited to share that enthusiasm with others.

Curiosity-Driven: You love to ask questions and uncover the “why” behind client challenges. Your curiosity helps you discover solutions that truly resonate with clients’ needs.

Consultative & Strategic : You approach sales with a consultative mindset, always thinking long-term and guiding clients through thoughtful, data-driven decision-making.

Disciplined & Focused : You are incredibly organized, ensuring that no detail is overlooked and that every step of the sales process is executed with precision.

Data-Driven Sales Approach : Use data and analytics to inform your sales strategy, from understanding client needs to measuring success. Leverage insights to guide conversations, demonstrate ROI, and continually optimize the sales process.

Marketing-Minded: You have an intuitive understanding of how to market technology solutions and can communicate the value of our product in terms that matter to clients.

Passion for the Event Industry : A genuine love for the event industry and its evolution, particularly the challenges and opportunities presented by digital transformation, hybrid events, and audience engagement. You’ll use that passion to connect with clients and help them thrive in an ever-changing landscape.

Legal Background (Bonus): If you’ve studied law or have experience in the legal field

What will you be doing?

• Territory mapping for target accounts and administration of internal systems and the coordination of services efforts/deployment of resources to deliver to client goals
• Execution on Inbound Lead management, moving quickly to discovery phase to qualify in or out of customer-fit
• Maximise inbound leads to develop Outboand pipeline development programmes to further increase pipeline and bring Swapcard solutions to your given market
• Adopt and develop sales best practices, leveraging systems to maximise efficiency while delivering exception sales experience for the prospect
• Understand and interpret prospect needs to align solution with requirements focusing on value creation rather than feature function
• Develop strong foundational knowledge of product and event tech stack ecosystems
• Reliable forecasting and deal transparency as well as reference case development and roadmap inputs will form part of the measures of success for performance assessment. Results both financial and leverage are critical to the success of this role

Your Profile

• Must have 4+ Years in Event Industry working within the event sale team of a large US associations or an Exhibition Organizer
• Tools – Salesforce, Sales Navigator, Outreach
• Skilled in sales basics for Discovery and Negotiation
• History of achieving sales targets in a fast-paced, high-velocity sales environment
• Exceptional communication, listening, and presentation skills
• Exceptional comfort while speaking on the phone/ video conference
• Persistent, optimistic & charismatic!
• Fluent in English. Any other languages (especially Spanish) would be appreciated!
• Eager to adapt to new tools and workflows as well as suggest improvements
• Startup mindset – ready to learn and initiate quickly
• Open-minded, embraces changes to processes
• Appetite for growth, curious to learn new things, and expand skillset!

Swapcard’s Interview process

• Screening Interview with a recruiter from our people team
• A remote exercise to demonstrate and assess your skills
• Manager review with your future reporting manager
• Leadership review with one of our department leaders
• Reference check conducted by our people team
• Offer

Swapcard’s Values

Curious : We ask questions, try new things and take risks. We learn from one another and see mistakes as opportunities to grow—what matters most is how we react and learn from them. We are curious about what something is and why something is. Innovation thrives when curiosity drives.

Value-Driven: At Swapcard, we focus on making each decision count by prioritising outcomes that create meaningful value for our customers, team members, and partners.

Human: At Swapcard, being human means fostering empathy, openness, and diversity to create a caring and collaborative community. We’re driven by a strong team spirit and a shared goal of building meaningful connections—both through our product and within our team.

Resilient: We embrace challenges with optimism, creativity, and adaptability, constantly seeking innovative solutions and opportunities for growth.

Ownership: At Swapcard, we take responsibility and are accountable for our actions, driving success through initiative, trust, and accountability. True ownership means more than just completing tasks; it’s about being proactive, investing ourselves fully in the outcomes, and fostering a culture of trust.

Benefits & Reasons To Join Swapcard

• International team with 40+ nationalities (more on the way!)
• Remote-first policy with headquarters in Paris
• Thriving startup with career growth opportunities ????
• Open-minded culture that appreciates differences
• Feedback-driven, supportive & curious team with a DIY mindset
• Generous Paid Time Off to ensure you have time for what matters most ️
• Remote perks designed to optimize your working experience
• In-person social gatherings to celebrate our achievements ️
• 100% of your health insurance contribution paid by Swapcard
• Work-from-home budget (one-off contribution for equipment in addition to your initial equipment setup) ️
• Co-working space budget to support remote work in professional environments
• Learning budget to help you develop new and existing skills
• Mental health care initiatives to support your well-being

Equal Opportunity Swapcard is committed to upholding equal employment practices and making merit-based employment decisions. We welcome individuals from all backgrounds, abilities, and experiences to apply, regardless of race, nationality, religion, sexual orientation, gender identity, pregnancy status, age, marital status, and status as a veteran