Account Executive Lead

Alliant Insurance Services; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Alliant Insurance Services in Houston, TX seeks an experienced client services leader to manage a large book of business and direct a service team. The role focuses on servicing and growth, including new business development, cross-selling opportunities, and renewal analyses, while mentoring staff and maintaining strong client relationships.

Strong communication, negotiation skills, and a deep understanding of employee benefits and risk management will help drive client outcomes and agency

Qualifications

• Bachelor's Degree or equivalent combination of education and experience.
• 10+ years related work experience.
• Continuing Education requirements for license renewal.
• Valid Insurance License.

Responsibilities

• Manage client services and maintain client relationships with minimal input from Producers.
• Manage large book of business through direction of employees on service team.
• Receive and develop new business leads from Producers or identify cross-sell opportunities.
• Act as direct point of contact for client from lead to renewal.
• Lead representation to an assigned book-of-business and participate in team selling.

Skills

MS Office

Verbal & written comms

Problem solving

Teamwork

Planning & organization

Education

Bachelor's Degree or equivalent

10+ years experience

Continuing Education for license

Insurance License

Job description

At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.

As one of the 5 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide. More information is available at www.alliant.com.

SUMMARY

Acts as an agent of Producer assigned accounts, including servicing and/or solicitation activities. Manages book of business and directs the work of a service team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manages all client required services and maintains client relationship with minimal input from Producers;
• Manages large book of business through direction of employees on service team;
• Receives and develops new business leads from Producers or identifies and develops cross-sell opportunities;
• Acts as direct point of contact for client from time of lead;
• Acts as the lead representative to an assigned book-of-business;
• Participates in team selling process including finalist interviews and RFP responses;
• Prepares and presents to client renewal analysis;
• Sells renewal business to existing clients and where applicable, sells additional lines of coverage;
• Promotes to clients other services offered by our agency by way of preparing Producer Service Proposals;
• Provides analysis and recommendations concerning client's existing coverages;
• Selects carriers for solicitation and negotiates with carriers for benefit and premium considerations;
• Receives and responds to client inquiries including benefit and claim questions and issues;
• Reviews client coverage contracts and amendments for accuracy;
• Manages and negotiates third party vendor relationships and contracts on behalf of the client;
• Manages dedicated service team;
• Serves as technical expert, assisting department members to resolve complex issues;
• Provides mentoring and coaching to departmental staff;
• Creates new client sales opportunities;
• Creates motivational action plans for personnel development in conjunction with defined performance goals;
• Collection of fees, reconciliation and resolution of any outstanding balances within 60 days of invoicing date;
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
• Performs all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates.
• Performs other duties as assigned.

QUALIFICATIONS

EDUCATION / EXPERIENCE

• Bachelor's Degree equivalent combination of education and experience
• Ten (10) or more years related work experience
• Must continue to meet Continuing Education requirements for license renewal
• Valid Insurance License

SKILLS

• Proficient in Microsoft Office Suite
• Excellent verbal and written communication skills
• Good problem solving and time management skills
• Ability to work within a team and to foster teamwork
• Good planning, organizational and prioritization skills

Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law.

Applicants are protected under Federal law from discrimination.

For more information on Alliant Insurance Service's benefits, please visit www.alliant.com/about/careers/benefits