Account Executive IV

Aon; Southfield (MI); On-site; USD 244,375 - 330,625; Full time

Job summary

Aon is seeking a leader to manage the overall strategy and day-to-day account management of client relationships. You will lead client service teams to meet client needs, retain and grow a profitable book of business, and promote the value Aon delivers through service, pricing, consultation, and reporting.

The role may include people management, developing an account management team, and coordinating with brokers and insurers to deliver effective renewal strategies and risk management guidance.

Qualifications

• Minimum of 15 years risk insurance experience with large accounts.
• Strong sales skills.
• Organizational, interpersonal, and project management abilities.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Active Property & Casualty license.
• Experience leading and developing teams (direct or matrix).

Responsibilities

• Retains and grows Aon’s business by cultivating relationships with senior client decision-makers and day-to-day contacts.
• Drives renewal processes and coordinates with the team to implement renewal strategies.
• Facilitates relationships between clients, Aon, and insurers to deliver value.
• Leads stewardship planning and delivery to ensure client satisfaction and profitability.
• Involves cross‑geographic and cross‑functional teams to pursue growth opportunities.
• Oversees invoicing and receivables for assigned clients and supports timely collections.

Skills

Risk insurance

Account management

Leadership

Sales

MS Office

Education

Bachelor's degree preferred

Tools

MS Office

Job description

We are looking for a leader who is responsible for the overall strategy as well as the day‑day account management of Aon's relationships with assigned clients as their primary role. You will lead client service teams to identify and meet client needs and thereby retain and grow a profitable book of business. Through service, pricing, consultation, and reporting, you will promote the value Aon delivers to clients. This role may also have people management responsibilities, including leading and developing a team of account management and/or client service professionals.

Aon is in the business of better decisions.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Retains and grows Aon's business, cultivating relationships with senior‑most client decision‑makers in the client organization as well as with day‑to‑day client contacts.
• Drives the renewal process, assembling the appropriate team to develop and implement the client‑specific renewal strategy.
• Coordinates with Brokers in the development and delivery of renewal strategies.
• Facilitates critical relationships between clients, Aon and insurers.
• Ensures client service team understanding of client needs, service delivery methods, and the economic framework relevant to services delivered.
• Leads stewardship planning and delivery.
• Ensures overall account profitability with a value‑based approach for the scope of service and costs associated with the Client Promise Plan.
• Arranges Aon compensation for services, whether fee or commission‑based, accordingly.
• Educates clients in risk management, risk transfer, market issues and relevant trends including appropriate data and analytics.
• Marshals appropriate Aon resources to support clients in unusual circumstances such as large claims, etc.
• Involves others across geographic (including international), functional and business unit boundaries to define interdependent responses to opportunities to grow the business.
• Handles input to and follow‑up on invoicing and receivables process for assigned clients, ensuring timely collections.
• May directly manage, coach and develop account management and/or client service colleagues, fostering a high‑performing, collaborative team culture.

Skills and experience that will lead to success

• Must have a minimum of 15 years of appropriate risk insurance experience coupled with project and account management experience on large accounts.
• Strong sales skills
• Organizational, interpersonal, and project management skills with an ability to multi‑task and prioritize workload with attention to detail.
• Critical thinking skills with the ability to clearly express thoughts and concepts at various levels.
• Proficiency in Microsoft Office Suite products such as Word, Excel, PowerPoint, and Outlook
• Must have an active Property & Casualty license.
• Demonstrated experience leading and developing teams (direct or matrix) is strongly preferred.

Education

Bachelor's degree preferred or equivalent years of industry experience.

Compensation

The salary range for this position is $250,000 - $325,000 annually. This salary range is an estimate and the actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

This position is eligible to participate in one of Aon's annual incentive plans. The amount of the incentive varies and is subject to the terms and conditions of the applicable incentive plan.

How we support our colleagues

Aon offers a comprehensive package of benefits for full‑time and regular part‑time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long‑term incentive awards at Aon's discretion; medical, dental and vision insurance. This role does not accrue vacation. Rather, this role is eligible to take paid time off at the discretion of the employee and management in accordance with company policy and practices. Various other types of leaves of absence; paid sick leave as provided under state and local paid sick leave laws, short‑term disability and optional long‑term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at [e-mail] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.