Account Executive, Inside

Cars Commerce; United States; On-site; USD 73,000 - 89,000; Full time

Benefits offered by this job

Medical, Dental & Vision

New Hire Stipend for Home Office Set‑U

Generous PTO

Paid Holidays

Floating Holiday

Volunteer Day

Recharge Day

Job summary

Cars Commerce is seeking a results-driven Sales & Customer Success Specialist to manage existing accounts and drive growth across the US market. You will sell products and services via phone and web channels, build long-lasting relationships, identify upsell opportunities, and collaborate with cross-functional teams to deliver measurable value to customers and to the business.

With total target compensation ranging from $73,000 to $89,450, the role rewards high performers who combine

Qualifications

• Proven sales and account management experience.
• Ability to conduct in-depth sales presentations via phone/online channels.
• Persuasion and negotiation skills to close deals.
• Experience in the automotive space or digital marketplace is ideal.
• Excellent communication and customer relationship skills.

Responsibilities

• Act as point of contact for existing customers, focusing on ongoing customer success, retention, and growth.
• Sell products and/or services to existing customers via telephone and Internet (chat, email, video).
• Maintain relationships with accounts within assigned territory or segment.
• Respond to client inquiries and offer guidance on products and services.
• Execute sales strategy, pull reports and key information.
• Provide insight to customers, identify and close upsell opportunities.
• Demonstrate expertise of retention and sales techniques and product offerings.

Skills

Sales & account management

Presentation & demos

Persuasion & negotiation

Customer relationship building

Communication & collaboration

Education

Bachelor’s degree or equivalent experience

Job description

Be Essential At Cars Commerce At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, our reputation-based digital wholesale auction marketplace, Dealerclub, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.

Be Essential At Cars Commerce At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, our reputation-based digital wholesale auction marketplace, Dealerclub, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.
No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it’s built into the very fabric of our shared values. We like to say we Rise Together – putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challenge and Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it’s hard. It’s our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable.
But don't take our word for it. We are proud to be named one of Built In's 2026 Best Places to Work in Chicago and across the U.S. Ready to make your mark? Join a team that's driving real change in the automotive industry.

About The Role

• Act as point of contact for existing customers, focusing on ongoing customer success, retention, and growth.
• Sell products and/or services to existing customers via telephone and Internet (e.g., chat, email, video conferencing, etc.).
• Responsible for maintaining relationships with accounts by working with customers within assigned territory, defined by geographic area, industry, or product/service segment.
• Respond to client inquiries and offer guidance on appropriate products and services.
• Execute sales strategy, pull reports and key information.
• Provide insight to customers, identify and close upsell opportunities.
• Demonstrate expertise of retention and sales techniques and company product/service offerings.

Qualifications

• Excellent planning and solutions selling experience.
• Ability to conduct in-depth sales presentations over the phone or other interactive technology channels, including product demonstrations that highlight key benefits, return on investment and the value of our solution and services.
• Proven persuasion and negotiation skills.
• Experience in the automotive space or digital marketplace is ideal.
• Excellent communication, presentation, and customer relationship building skills.

Requirements

• Proven ability to identify and close sales opportunities virtually over the phone and web meetings.
• 1-3+ years of relevant sales experience.
• Bachelor’s degree or equivalent experience
• Demonstrated consistent quota attainment track record with a continuous desire to win.
• Overall experience selling advertising or complex SaaS/software solutions to business leaders.

In this spirit of pay transparency, we are excited to share the compensation for this role. The range is expressed as total target compensation (base salary + variable). If you are hired at Cars Commerce, your total target compensation will be determined based on factors such as skills and/or experience. If the range is close to what you're seeking, then we encourage you to apply and learn more about the total compensation package and benefits for this position.

Total Target Compensation Range

$73,000.00-89,450.00

Our Comprehensive Benefits Package Includes

• Medical, Dental & Vision Healthcare Plans
• New Hire Stipend for Home Office Set-Up
• Generous PTO
• Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day

Learn more about our Benefits, Perks, & Culture on our LinkedIn Life Pages!

For US-based Positions: Applicants must be authorized to work in the United States. Please note that we are unable to sponsor employment visas at this time.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applicants: Click here to review our Privacy Policy for Applicants. For current employees, please click here to review our California Privacy Policy for Employees.