Account Executive Inbound

Firstbase; Chicago (IL); On-site; USD 79,000 - 104,000; Full time

Job summary

AppDirect is seeking an Account Executive Inbound to handle a high-volume sales cycle from discovery to close. You will manage 20–30 inbound calls daily, selling telecom and connectivity solutions from partner carriers while expanding into AppDirect's tech portfolio.

Use HubSpot to track leads and maintain timely follow-ups, meeting KPIs within a dynamic schedule that may require in-office presence in our Chicago location Tue–Thu. Strong curiosity about technology helps tailor the right solution.

Qualifications

• Minimum 1 year in an SDR/BDR role.
• Tech or telecom sales background is a plus.
• Ability to work a rotating shift 7 a.m.–7 p.m. CT with in-office presence Tue–Thu in Chicago.
• Proficient with CRM tools; HubSpot training provided.
• Self-sufficient and able to move quickly in a fast-paced inbound environment.
• Curiosity about a broad technology portfolio to ask the right questions.

Responsibilities

• Handle 20–30 inbound calls daily from advisor-led campaigns, running full sales cycle independently.
• Sell telecom and connectivity solutions from carrier partners, while identifying expansion opportunities.
• Manage your own sales funnel in HubSpot with timely follow-ups on opportunities.
• Meet daily, weekly, and monthly KPIs tied to a seasonally adjusted quota.
• Engage solution engineers or product specialists when opportunities grow complex.
• Build and grow customer relationships post-sale to protect recurring revenue.

Skills

Inbound sales

CRM familiarity

Telephone sales

Tech/ telecom sales

Tools

HubSpot

Job description

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

We are looking for an Account Executive Inbound who genuinely enjoys the rhythm of a high-volume sales environment and can move from discovery to close confidently, often within a single call. You understand the basics of a B2B sales cycle and can quickly qualify an opportunity, uncover a customer's needs, and present the right solution without needing someone to walk you through every step. You are comfortable working across a portfolio of technology and telecom solutions, and you pick up new products and tools quickly. When a more complex opportunity comes through, you know when to engage the right internal resources. You manage your pipeline in a CRM with discipline, keeping follow-up activity consistent so no opportunity slips through. You thrive in a structured but dynamic environment where your schedule may shift week to week across a 7 a.m.–7 p.m. CT window, and you treat that flexibility as a normal part of the job.

What you'll do and how you'll have an impact

• Handle approximately 20–30 inbound calls per day from customers generated through advisor-led marketing campaigns, running the full sales cycle independently from qualification, discovery, quoting, and close.


• Sell telecom and connectivity solutions (internet, phone, and related services) on behalf of carrier partners such as Spectrum, Comcast, and Verizon, while identifying opportunities to expand into AppDirect's broader technology portfolio.


• Manage your own sales funnel in HubSpot, tracking every lead from first contact through close and maintaining timely follow-up on opportunities that don't close on the first call.


• Meet daily, weekly, and monthly sales KPIs tied to a seasonally adjusted quota structure designed to reflect realistic traffic patterns throughout the year.


• Engage solution engineers or product specialists when an opportunity grows complex, ensuring customers receive accurate guidance without leaving revenue on the table.


• Build and grow customer relationships post-sale to protect recurring revenue and uncover additional solution needs over time.

What we're looking for

• Minimum 1 year of experience in a SDR/BDR position.


• Comfort with technology and software concepts; a background in tech or telecom sales is a plus.


• Ability to work a rotating shift schedule between 7 a.m. and 7 p.m. CT, Monday through Friday, with in-office availability Tuesday through Thursday at our Chicago location.


• Basic proficiency with CRM tools or a demonstrated ability to adopt new software; we will train you on HubSpot and our internal quoting systems.


• Self-sufficiency, because this role moves fast. Inbound calls connect you to live opportunities immediately, and the team needs someone who can take initiative.


• Intellectual curiosity about a broad and evolving technology portfolio, because uncovering the right solution for a customer depends on knowing enough to ask the right questions.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

At AppDirect, AI tools may assist our recruitment team with administrative automations — always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting [e-mail].

The salary band listed below reflects the expected annual base salary or OTE (on-target earnings) for this role at AppDirect and may be subject to change.

Base salary or OTE is just one component of AppDirect’s total compensation package. In addition to base pay, regular employees may be eligible for performance-based bonuses and a full range of benefits.

Illinois Compensation Band

$79,200 — $103,950 USD