Account Executive, Government

T-Mobile; Massachusetts; On-site; USD 100,000 - 234,000; Full time

Job summary

T-Mobile is seeking a government accounts sales professional to drive growth and retention through proactive outreach, contract renewals, and opportunity identification. You will manage government accounts, build relationships, and achieve sales targets while staying informed on products and sales methodologies.

The role emphasizes account management, prospecting, and strong communication skills to support revenue growth across state and local government segments.

Qualifications

• High School Diploma/GED (Required).
• 3+ Years Selling to Government (State and Local) accounts (Preferred).
• 3+ Years Extensive customer service experience (Preferred).
• 3+ Years Business markets sales experience (Preferred).
• 3+ Years Wireless industry sales experience (Preferred).
• 3+ Years Telesales or technical sales experience (Preferred).

Responsibilities

• Generate new sales opportunities and meet monthly sales and renewal targets through proactive outreach to government accounts.
• Establish and maintain customer relationships to drive account growth, perform account reviews, and identify upsell and renewal opportunities.
• Complete continuous training to maintain up-to-date knowledge of products, services, and sales methodologies.
• Demonstrate professional and ethical conduct in interactions with customers and colleagues to support a collaborative work environment.
• Perform other duties/projects as assigned by business management as needed.

Skills

Account Management

Prospecting & Selling

Attention To Detail

Problem Solving

Building Relationships

Negotiation

CRM & Excel

Communication

Presentations

Minimum age 21

Legally authorized to work in the US

Education

High School Diploma/GED

Tools

Salesforce

Microsoft Excel

Job description

Job Overview

This role supports the growth and retention of local government accounts through direct sales and account management activities. Primary functions include generating new sales opportunities, renewing contracts, and increasing customer satisfaction within government accounts. Success is measured by meeting sales targets, renewal rates, customer retention, and overall revenue growth.

Job Responsibilities

• Generate new sales opportunities and meet monthly sales and renewal targets through proactive outreach to government accounts
• Establish and maintain customer relationships to drive account growth, perform account reviews, and identify upsell and renewal opportunities
• Complete continuous training to maintain up-to-date knowledge of products, services, and sales methodologies
• Demonstrate professional and ethical conduct in interactions with customers and colleagues to support a collaborative work environment
• Perform other duties/projects as assigned by business management as needed

Education and Work Experience

• High School Diploma/GED (Required)
• 3+ Years Selling to Government (State and Local) accounts (Preferred)
• 3+ Years Extensive customer service experience (Preferred)
• 3+ Years Business markets sales experience (Preferred)
• 3+ Years Wireless industry sales experience (Preferred)
• 3+ Years Telesales or technical sales experience (Preferred)

Knowledge, Skills and Abilities

• Account Management - effectively manage customer accounts to ensure satisfaction and retention (Required)
• Prospecting & Selling - proven track record of delivering tailored solutions that meet specific client needs (Required)
• Attention To Detail - maintain accuracy and thoroughness in all tasks (Required)
• Problem Solving and Analysis - analyze and resolve complex issues efficiently by interpreting data to identify trends (Required)
• Building Relationships - develop and maintain strong relationships with clients and stakeholders (Required)
• Negotiation - skillfully negotiate terms and agreements to achieve favorable outcomes (Required)
• CRM and Microsoft Office - proficiency in using CRM systems such as Salesforce and Microsoft Excel for data analysis and reporting (Required)
• Communication - strong verbal and written communication skills (Required)
• Presentations - ability to create and deliver compelling presentations to potential and existing customers (Required)
• Minimum age 21 years old
• Legally authorized to work in the United States

Travel

Travel Required: Yes

DOT Regulated

DOT Regulated Position: No

Safety Sensitive Position: No

Compensation

Total Target Cash Pay Range: $130,100 - $234,600, inclusive of target incentives

Base Pay Range: $78,060 - $140,760

The pay range above is the general base pay range for a successful candidate in this role. The actual pay will vary within this range based on work location, qualifications, and experience. To find the pay range for this role based on hiring location, visit https://paylookup.t-mobile.com/paylookup?reqID=REQ360939.

Employees in regular, non‑temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

Benefits

Benefits include medical, dental, and vision insurance; a flexible spending account; 401(k); employee stock grants and purchase plan; paid time off and up to 12 paid holidays; parental and family leave; family building benefits; childcare subsidy; tuition assistance; short- and long-term disability; life and disability insurance; and mobile service & home internet discounts, pet insurance, and commuter programs. For more information, visit www.t-mobilebenefits.com.

Equal Opportunity Employer

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Accommodation for Individuals with Disabilities

If you are an individual with a disability and need a reasonable accommodation at any point in the application or interview process, please email [e-mail] or call 1-844-873-9500. This contact is not a means to apply for or inquire about a position, and we are unable to respond to non‑accommodation related requests.