Account Executive, Enterprise GTM

SupportFinity™; San Francisco (CA); On-site; USD 250,000 - 300,000; Full time

Benefits offered by this job

Comprehensive healthcare and dental coverage

Flexible time off

Equity ownership opportunities

Job summary

SupportFinity™ in San Francisco is seeking ambitious Account Executives (AEs) to work closely with the VP of Revenue in establishing and scaling the go-to-market (GTM) strategy. Ideal candidates should have a minimum of 5 years of sales experience in a B2B SaaS environment, especially targeting marketing, design, or product sectors.

With competitive compensation ranging from $250K to $300K, this role offers opportunities to shape new processes and grow within a fast-paced startup backed by leading investors like Sequoia Capital.

Qualifications

• Minimum 5 years of experience in a quota-carrying role at a B2B SaaS company.
• Experience in sales into marketing, design, or product sectors is preferred.

Responsibilities

• Manage outreach and engagement through emails and calls.
• Generate leads and build a consistent outbound sales pipeline.
• Qualify and close new customers through discovery calls and demos.
• Work cross-functionally with teams to enhance customer satisfaction.

Skills

B2B sales experience

Lead generation

Negotiation

CRM proficiency

Job description

TL;DR: We’re hiring AEs. You'll work directly with our VP Revenue to establish and scale our GTM motion. Ideally, you are a hungry, scrappy, and energetic AE, pumped to bet on a career-defining role at a fast-growing, early-stage startup. Min. 5+ YoE closing deals in a quota-carrying role at a b2b SaaS company, ideally with experience selling into marketing, design, or product.

Background

Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours – not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions.

Company Highlights — entirely product-led

• World-Class Team: Founded by serial entrepreneurs (previous AI exit), former co-founders, and talent from Jane Street, Twitter, Stripe, Affim, Bain, Goldman Sachs, and many more Sequoia-backed startups (plus IOI/ICPC backgrounds).
• Hypergrowth: We’re a 40-person team backed by Sequoia, growing from 0 to a 14M run-rate in under a year. We move fast, care deeply about craft, and love working with people who take ownership.
• Traction: Rapid growth across segments with enterprise wins at Google, Microsoft, Nestlé, and P&G.
• Performance: Industry-leading win rate driven by a highly differentiated product.
• Market Validation: Consistently winning customers across all segments with over six-figure lands that lead to quick expansions.
• Viral Product: Interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s.

What You’ll Do

• Outreach + engagement: contact leads via email, cold calls, conferences, and more. Manage inbound and referral leads.
• Lead gen + prospecting: research potential customers, generate leads, and build a consistent outbound sales pipeline. Attend industry events and develop connections to drive future sales growth.
• Qualification + closing: run discovery calls, demos, and follow-ups to qualify and close new customers. Build proposals and RoI cases that convince qualified prospects to buy Listen. Negotiate contract terms when needed.
• Process improvement: improve our internal sales processes (slides, call scripts, meeting templates, contract terms, CRM workflows, metrics, dashboards, etc.). Run weekly "Sales Review" meetings company-wide to review deals and answer questions.
• Cross-team work: work with Customer Success, Engineering, and Product to consistently delight customers. Work with our co-founding team on all things sales and revenue-related.

Life at Listen Labs

• Competitive Compensation: We’re backed by world-class investors, including Sequoia Capital, Conviction, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity ownership.
  • Over 30B in market cap has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar). Our Sequoia partner, Bryan Schreier, was the first investor in Qualtrics—a 12B company tackling similar problems to ours.
• Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.
• Room to Grow: As an early member of the team, you’ll have the opportunity to take on new responsibilities, shape processes from scratch, and grow alongside the company. We value people who want to stretch beyond their role and build something lasting.

Compensation Range: 250K - 300K